Unified Communications Engineer Job at Vodafone (Pune)

Jr. Voice / Telephony Engineer

Are you currently in a systems support or network admin role, but looking for a ...

Location

United States , Indianapolis

Salary:

Not provided

Anchor Point Technology Resources

Expiration Date

Until further notice

Requirements

1 year of experience in Unified Communications or related technologies
1 year of experience with UCCE (IP-IVR or CVP) using ICM Script Editor and ICM admin preferred
1 year of experience with CUIC, Cisco Call Studio and Contact Center Express preferred
Basic understanding of Microsoft Desktop and Server operating systems preferred
Basic understanding of TCP/IP and related protocols such as DNS and DHCP preferred

Job Responsibility

Design, implement and maintain call center technologies and infrastructure
Install, troubleshoot, repair and maintain VoIP telephony systems

Fulltime

Module Lead - Oracle Unified Assurance

Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 c...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong experience in Unified Communications Monitoring and Service Assurance
OSS
BSS
Oracle Unified Assurance
Experience: 4 to 6 years
Education: B.E./ B.Tech./MCA

Job Responsibility

Support the Customer's Engineering and Operations team to standardize processes and practices for system and infrastructure monitoring
Ensure service assurance
Evaluate and optimize Unified Communications systems monitoring capabilities
Write process and knowledge base articles to enhance system monitoring and incident management
Streamline and enhance monitoring methodologies to ensure uptime, voice and video performance and client experience
Implement new processes to achieve and maintain availability and performance SLAs for Customer's Services

What we offer

Inclusive work environment
Open to people with disabilities

Fulltime

Unified Communications & Collaboration Engineer

The Unified Communications & Collaboration Engineer will design, implement, and ...

Location

Romania , Brasov

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Telecommunications, Computer Science, or a related field, or equivalent professional experience
Minimum 3-5 years of experience in unified communications or voice engineering within enterprise environments
Strong hands-on expertise with Cisco CUCM administration, configuration, and troubleshooting
Experience working with Audiocodes SBCs (Mediant series) and OVOC management platform
Solid understanding of VoIP backbone architecture, SIP trunking, call routing, and PSTN integration
Hands-on experience provisioning and managing enterprise IP phones and ATA devices
Strong troubleshooting skills related to voice services, SIP signaling, telephony infrastructure, and call quality issues
Experience supporting enterprise-scale voice deployments and operational environments
Familiarity with automation or scripting (PowerShell desirable) for operational tasks and system administration
Excellent communication and collaboration skills, with the ability to work across technical teams and vendors

Job Responsibility

Design, implement, and maintain enterprise unified communications solutions based on Cisco CUCM (Cisco Unified Communications Manager)
Integrate and manage Audiocodes Session Border Controllers (SBCs) including Mediant series devices and OVOC (One Voice Operations Center) for monitoring and management
Support and maintain the VoIP backbone infrastructure, ensuring reliable connectivity between on-premises telephony systems, SIP trunks, and PSTN services
Provision, configure, and troubleshoot managed IP phones and ATA devices, ensuring seamless voice service for end users
Monitor system health and performance across the voice environment, proactively identifying issues and performing root cause analysis to resolve incidents
Troubleshoot complex voice, SIP signaling, telephony routing, and connectivity issues across enterprise communication systems
Collaborate with internal infrastructure teams, collaboration teams, and external vendors to support deployments, upgrades, and service improvements
Ensure systems meet security, compliance, and operational standards, maintaining accurate technical documentation and operational procedures
Support system upgrades, configuration changes, and lifecycle management for voice and collaboration platforms
Provide technical guidance and mentoring to junior engineers within the unified communications team

What we offer

Smooth integration and a supportive mentor
Choose from Remote, Hybrid or Office work opportunities
Projects have different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance
Individual coaching sessions or accredited Coaching School
Epic parties or themed events

New