CrawlJobs Logo
ResMed Logo ResMed · IT - Administration

Unified Collaboration Engineer

India, Bangalore · Job Posted February 18, 2026
Apply Position
Job Link Share

Job Description

As a Unified Collaboration Engineer, you'll independently manage and optimize Resmed's collaboration ecosystem—Microsoft Teams, Exchange Online / Hybrid , Teams Telephony, Microsoft Purview. You'll resolve complex technical issues, lead implementation projects, and contribute to strategic improvements of our communication and employee experience platforms. This specialist role requires you to apply company policies and best practices to solve moderate to complex problems with minimal supervision. You'll collaborate across teams, contribute to technical analysis and reporting, and help shape the evolution of our unified communications and digital workplace strategy.

Job Responsibility

  • Advanced Platform Administration: Independently manage Microsoft Teams environments including governance, policies, and advanced configurations
  • Design and implement Exchange Online solutions for complex mail routing and compliance requirements with Hybrid architecture
  • Configure and optimize Teams Telephony including auto attendants, call queues, and voice routing policies
  • Maintain Microsoft Purview compliance solutions including retention policies
  • Understanding on Cisco Telephony system and ready to be sunset (retired)
  • Compliance & Governance Management: Support data retention policies implementation across communication platforms
  • Manage eDiscovery processes and support legal/compliance requests
  • Configure and maintain information protection policies
  • Conduct compliance audits and generate regulatory reports
  • Complex Problem Resolution: Resolve escalated issues across UC and Exchange platforms requiring in-depth analysis
  • Perform root cause analysis for recurring problems and implement permanent fixes
  • Coordinate with Microsoft support for premier-level issues
  • Lead incident response for UC-related outages and service degradations
  • Stakeholder Collaboration: Partner with business units to understand communication requirements
  • Present technical solutions to non-technical stakeholders
  • Collaborate with security team on UC security posture
  • Work with network team to ensure voice quality and reliability

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or equivalent experience
  • Minimum 5 years of experience in Microsoft 365 administration or unified communications
  • Strong expertise with Microsoft Teams, Exchange Online, and SharePoint Online
  • Good understanding of Hybrid environment for Active Directory and Exchange
  • Knowledge in PowerShell scripting and automation
  • Excellent problem-solving and analytical skills
  • Strong written and verbal communication abilities

Nice to have

  • Experience with Microsoft Teams Phone System and Direct Routing
  • Knowledge of Microsoft Purview compliance center (SC-400 / SC-401)
  • Experience with hybrid Exchange environments
  • Microsoft 365 certifications (MS-700, MS-203)
  • JIRA and AGILE foundation
  • Experience in regulated industries or healthcare
ResMed - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Unified Collaboration Engineer

8 matching positions

Unified Collaboration Engineer

As a Unified Collaboration Engineer, you'll independently manage and optimize Re...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
resmed.com Logo
ResMed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in IT, Computer Science, or equivalent experience
  • 5+ years of experience in Microsoft 365 administration or Unified Communications
  • Strong expertise in Microsoft Teams, Exchange Online, and SharePoint Online
  • Solid understanding of Hybrid Active Directory and Exchange environments
  • Proficiency in PowerShell scripting and automation
  • Strong analytical, problem-solving, and communication skills
Job Responsibility
Job Responsibility
  • Advanced Platform Administration: Independently manage Microsoft Teams environments including governance, policies, and advanced configurations
  • Design and implement Exchange Online solutions for complex mail routing and compliance requirements with Hybrid architecture
  • Configure and optimize Teams Telephony including auto attendants, call queues, and voice routing policies
  • Maintain Microsoft Purview compliance solutions including retention policies
  • Understanding on Cisco Telephony system and ready to be sunset (retired)
  • Compliance & Governance Management: Support data retention policies implementation across communication platforms
  • Manage eDiscovery processes and support legal/compliance requests
  • Configure and maintain information protection policies
  • Conduct compliance audits and generate regulatory reports
  • Complex Problem Resolution: Resolve escalated issues across UC and Exchange platforms requiring in-depth analysis
  • Fulltime
Read More
Arrow Right

Unified Communications & Collaboration Engineer with German (Microsoft)

NTT DATA is a leading global provider of infrastructure and platform services, p...
Location
Location
Romania , Brasov
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Technology, Telecommunications, Computer Science, or a related field, or equivalent professional experience
  • Minimum 3-5 years of experience in unified communications or voice engineering roles in enterprise environments
  • Strong expertise in Microsoft Teams voice services, including Teams Phone System and Direct Routing
  • Hands-on experience working with Audiocodes SBCs (Mediant series) and OVOC management platform
  • Solid understanding of VoIP backbone architecture, SIP trunking, call routing, and PSTN integration
  • Experience provisioning and managing enterprise IP phones and ATA devices
  • Strong troubleshooting skills related to voice infrastructure, SIP signaling, telephony routing, and collaboration platforms
  • Experience supporting enterprise-scale voice deployments and operational environments
  • Familiarity with automation and scripting (PowerShell desirable) for operational tasks and system management
  • Excellent communication and collaboration skills, with the ability to work effectively with technical teams and vendors
Job Responsibility
Job Responsibility
  • Design, implement, and maintain enterprise voice and collaboration solutions based on Microsoft Teams, including Teams Phone and Direct Routing capabilities
  • Integrate and manage Audiocodes Session Border Controllers (SBCs), including Mediant series devices and OVOC (One Voice Operations Center) for centralized monitoring and management
  • Manage and support the VoIP backbone infrastructure, ensuring reliable connectivity between cloud-based Teams telephony, on-premises systems, SIP trunks, and PSTN networks
  • Provision, configure, and troubleshoot enterprise IP phones and ATA devices used within the unified communications environment
  • Monitor system performance and service availability, proactively identifying issues and performing root cause analysis to resolve incidents and improve service reliability
  • Troubleshoot complex issues related to voice routing, SIP signaling, telephony services, and Microsoft Teams voice features
  • Collaborate with internal IT teams, network engineers, collaboration teams, and external vendors to deliver and support unified communications services
  • Maintain technical documentation, configuration records, and operational procedures, ensuring compliance with enterprise standards and governance requirements
  • Support system upgrades, configuration changes, and lifecycle management of voice and collaboration infrastructure
  • Provide mentoring and technical guidance to junior engineers, supporting knowledge sharing and operational excellence within the team
What we offer
What we offer
  • Smooth integration and a supportive mentor
  • Pick your working style: choose from Remote, Hybrid or Office work opportunities
  • Our projects have different working hours to suit your needs
  • Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
  • Private Health Insurance – it’s custom-made for you
  • Individual coaching sessions or join our accredited Coaching School
  • Epic parties or themed events – lovingly designed for our people and their families
Read More
Arrow Right

Level 2 Unified Communications & Collaboration Engineer - Cisco

Responsible for the design, implementation, and support of enterprise voice and ...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience Cisco CUCM, Audiocodes SBCs (Mediant series), and OVOC
  • Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
  • experience with managed phones and ATA devices
  • Excellent troubleshooting and communication skills
  • Cisco CCNP Collaboration (preferred)
  • Audiocodes Certified Professional (desirable)
  • 3+ years in unified communications or voice engineering roles
  • experience with enterprise-scale deployments and troubleshooting
Job Responsibility
Job Responsibility
  • Design, deploy, and maintain Cisco CUCM voice solutions, including integration with Audiocodes SBCs and OVOC management
  • Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
  • Provision, configure, and troubleshoot managed phones and ATA devices
  • Monitor system health, conduct root cause analysis, and resolve incidents
  • Collaborate with internal Teams and vendors
  • maintain documentation and ensure compliance
  • Mentor junior team members
  • Fulltime
Read More
Arrow Right

Unified Communications & Collaboration Engineer

The Unified Communications & Collaboration Engineer will design, implement, and ...
Location
Location
Romania , Brasov
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Technology, Telecommunications, Computer Science, or a related field, or equivalent professional experience
  • Minimum 3-5 years of experience in unified communications or voice engineering within enterprise environments
  • Strong hands-on expertise with Cisco CUCM administration, configuration, and troubleshooting
  • Experience working with Audiocodes SBCs (Mediant series) and OVOC management platform
  • Solid understanding of VoIP backbone architecture, SIP trunking, call routing, and PSTN integration
  • Hands-on experience provisioning and managing enterprise IP phones and ATA devices
  • Strong troubleshooting skills related to voice services, SIP signaling, telephony infrastructure, and call quality issues
  • Experience supporting enterprise-scale voice deployments and operational environments
  • Familiarity with automation or scripting (PowerShell desirable) for operational tasks and system administration
  • Excellent communication and collaboration skills, with the ability to work across technical teams and vendors
Job Responsibility
Job Responsibility
  • Design, implement, and maintain enterprise unified communications solutions based on Cisco CUCM (Cisco Unified Communications Manager)
  • Integrate and manage Audiocodes Session Border Controllers (SBCs) including Mediant series devices and OVOC (One Voice Operations Center) for monitoring and management
  • Support and maintain the VoIP backbone infrastructure, ensuring reliable connectivity between on-premises telephony systems, SIP trunks, and PSTN services
  • Provision, configure, and troubleshoot managed IP phones and ATA devices, ensuring seamless voice service for end users
  • Monitor system health and performance across the voice environment, proactively identifying issues and performing root cause analysis to resolve incidents
  • Troubleshoot complex voice, SIP signaling, telephony routing, and connectivity issues across enterprise communication systems
  • Collaborate with internal infrastructure teams, collaboration teams, and external vendors to support deployments, upgrades, and service improvements
  • Ensure systems meet security, compliance, and operational standards, maintaining accurate technical documentation and operational procedures
  • Support system upgrades, configuration changes, and lifecycle management for voice and collaboration platforms
  • Provide technical guidance and mentoring to junior engineers within the unified communications team
What we offer
What we offer
  • Smooth integration and a supportive mentor
  • Choose from Remote, Hybrid or Office work opportunities
  • Projects have different working hours to suit your needs
  • Sponsored certifications, trainings and top e-learning platforms
  • Private Health Insurance
  • Individual coaching sessions or accredited Coaching School
  • Epic parties or themed events
Read More
Arrow Right

Unified Communications & Collaboration Engineer

The Unified Communications & Collaboration Engineer will design and implement en...
Location
Location
Romania , Brasov
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Technology, Telecommunications, Computer Science, or a related field, or equivalent professional experience
  • Minimum 3-5 years of experience in unified communications or voice engineering roles in enterprise environments
  • Strong expertise in Microsoft Teams voice services, including Teams Phone System and Direct Routing
  • Hands-on experience working with Audiocodes SBCs (Mediant series) and OVOC management platform
  • Solid understanding of VoIP backbone architecture, SIP trunking, call routing, and PSTN integration
  • Experience provisioning and managing enterprise IP phones and ATA devices
  • Strong troubleshooting skills related to voice infrastructure, SIP signaling, telephony routing, and collaboration platforms
  • Experience supporting enterprise-scale voice deployments and operational environments
  • Familiarity with automation and scripting (PowerShell desirable) for operational tasks and system management
  • Excellent communication and collaboration skills, with the ability to work effectively with technical teams and vendors
Job Responsibility
Job Responsibility
  • Design, implement, and maintain enterprise voice and collaboration solutions based on Microsoft Teams, including Teams Phone and Direct Routing capabilities
  • Integrate and manage Audiocodes Session Border Controllers (SBCs), including Mediant series devices and OVOC (One Voice Operations Center) for centralized monitoring and management
  • Manage and support the VoIP backbone infrastructure, ensuring reliable connectivity between cloud-based Teams telephony, on-premises systems, SIP trunks, and PSTN networks
  • Provision, configure, and troubleshoot enterprise IP phones and ATA devices used within the unified communications environment
  • Monitor system performance and service availability, proactively identifying issues and performing root cause analysis to resolve incidents and improve service reliability
  • Troubleshoot complex issues related to voice routing, SIP signaling, telephony services, and Microsoft Teams voice features
  • Collaborate with internal IT teams, network engineers, collaboration teams, and external vendors to deliver and support unified communications services
  • Maintain technical documentation, configuration records, and operational procedures, ensuring compliance with enterprise standards and governance requirements
  • Support system upgrades, configuration changes, and lifecycle management of voice and collaboration infrastructure
  • Provide mentoring and technical guidance to junior engineers, supporting knowledge sharing and operational excellence within the team
What we offer
What we offer
  • Smooth integration and a supportive mentor
  • Choose from Remote, Hybrid or Office work opportunities
  • Projects have different working hours to suit your needs
  • Sponsored certifications, trainings and top e-learning platforms
  • Private Health Insurance
  • Individual coaching sessions or accredited Coaching School
  • Epic parties or themed events
  • Fulltime
Read More
Arrow Right

Manager Unified Communications & Collaboration Engineer

The Unified Communications & Collaboration Engineer will design, implement, and ...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 7 years of experience in unified communications or voice engineering roles
  • Proven experience with Microsoft Teams, Audiocodes SBCs (Mediant series), and OVOC
  • Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
  • Experience with managed phones and ATA devices
  • Excellent troubleshooting and communication skills
  • Experience with enterprise-scale deployments and troubleshooting
  • Knowledge of Microsoft Teams (Phone system, Direct Routing)
  • Knowledge of Audiocodes SBCs & OVOC
  • Knowledge of VoIP backbone - managed phones & ATA devices
  • Knowledge of Scripting (PowerShell desirable)
Job Responsibility
Job Responsibility
  • Design, deploy, and maintain Microsoft Teams and voice solutions, including integration with Audiocodes SBCs and OVOC management
  • Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
  • Provision, configure, and troubleshoot managed phones and ATA devices
  • Monitor system health, conduct root cause analysis, and resolve incidents
  • Collaborate with internal Teams and vendors
  • Maintain documentation and ensure compliance
  • Mentor junior team members
  • Fulltime
Read More
Arrow Right

Unified Communications & Collaboration Engineer L2 - Cisco

Responsible for the design, implementation, and support of enterprise voice and ...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience Cisco CUCM, Audiocodes SBCs (Mediant series), and OVOC
  • Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
  • experience with managed phones and ATA devices
  • Excellent troubleshooting and communication skills
  • 3+ years in unified communications or voice engineering roles
  • experience with enterprise-scale deployments and troubleshooting
  • Technical Expertise: Cisco CUCM - Audiocodes SBCs & OVOC
  • VoIP backbone - managed phones & ATA devices
  • Scripting (PowerShell desirable)
Job Responsibility
Job Responsibility
  • Design, deploy, and maintain Cisco CUCM voice solutions, including integration with Audiocodes SBCs and OVOC management
  • Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
  • Provision, configure, and troubleshoot managed phones and ATA devices
  • Monitor system health, conduct root cause analysis, and resolve incidents
  • Collaborate with internal Teams and vendors
  • maintain documentation and ensure compliance
  • Mentor junior team members
  • Ability to attend clients Munich site / lab to test new devices, firmware etc.
  • Fulltime
Read More
Arrow Right

Level 3 Unified Communications & Collaboration Engineer - Cisco

The Level 3 Unified Communications & Collaboration Engineer role focuses on desi...
Location
Location
Romania , Remote
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience Cisco CUCM, Audiocodes SBCs (Mediant series), and OVOC
  • Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
  • experience with managed phones and ATA devices
  • Excellent troubleshooting and communication skills
  • 7+ years in unified communications or voice engineering roles
  • experience with enterprise-scale deployments and troubleshooting
  • Technical Expertise: Cisco CUCM
  • Audiocodes SBCs & OVOC
  • VoIP backbone
  • managed phones & ATA devices
Job Responsibility
Job Responsibility
  • Design, deploy, and maintain Cisco CUCM voice solutions, including integration with Audiocodes SBCs and OVOC management
  • Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
  • Provision, configure, and troubleshoot managed phones and ATA devices
  • Monitor system health, conduct root cause analysis, and resolve incidents
  • Collaborate with internal Teams and vendors
  • Maintain documentation and ensure compliance
  • Mentor junior team members
  • Fulltime
Read More
Arrow Right