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The Underwriting Specialist serves as the primary coordinator between our company and our underwriting partner, Corpay. This role ensures that every new account submitted for underwriting moves efficiently through the approval process, with accuracy, compliance, and excellent communication across all parties. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced financial environment where precision and partnership are key. The Underwriting Specialist will work closely with internal sales, account management, and operations teams to facilitate smooth onboarding for new corporate card and expense management clients, resolve underwriting issues, and maintain strong relationships with Corpay's underwriting and risk teams.
Job Responsibility:
Serve as the central point of contact between the company and Corpay for all underwriting-related activities
Coordinate the collection, review, and submission of client documentation required for underwriting approval
Review applications for completeness, accuracy, and compliance with underwriting requirements before submission
Track and manage the status of all active underwriting files, ensuring timely movement through each stage of review
Communicate clearly with sales and account management teams on underwriting progress, missing information, or decisions
Liaise with Corpay's underwriting and credit teams to clarify requirements, resolve questions, and expedite approvals
Maintain organized and compliant records of all underwriting communications, decisions, and documentation
Identify and escalate potential risk or compliance issues to the appropriate internal or external stakeholders
Collaborate with internal teams to improve underwriting workflows, response times, and data accuracy
Assist in the development and continuous refinement of underwriting procedures and checklists
Support the onboarding and activation of new accounts following underwriting approval, ensuring a seamless handoff to implementation or account management teams
Provide regular reporting and metrics on underwriting volume, approval timelines, and outstanding files
Stay informed about Corpay's underwriting criteria, policy changes, and risk standards to ensure ongoing alignment
Represent the company professionally in all communications with Corpay and clients, demonstrating integrity, accuracy, and responsiveness
Requirements:
Prior experience in underwriting coordination, financial operations, credit processing, or related financial services
Strong understanding of business credit, financial statements, and underwriting principles preferred
Excellent communication skills with the ability to translate complex information into clear, actionable updates
Exceptional organizational and time management abilities
capable of managing numerous concurrent underwriting files
Proven attention to detail, accuracy, and compliance
High level of professionalism, discretion, and reliability
Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM or workflow tools
Strong problem-solving and follow-up skills, with the ability to work independently under tight deadlines
Ability to work collaboratively with cross-functional teams, including sales, compliance, and external underwriting partners
Experience in fintech, banking, payments, or expense management software is a plus
Nice to have:
Experience in fintech, banking, payments, or expense management software
What we offer:
Medical
Dental
Vision
401K
PTO
Paid Holidays
manicures and pedicures in the office
massages
house cleaning
laundry service
monthly car washes
catered lunches Wednesdays
monthly happy hour
work-life balance with a top-notch workout facility
fitness classes
free personal training
game room complete with table tennis, foosball, and video game systems
full kitchen
free coffee and specialty flavors
soft drinks
snacks
tickets to Cleveland sporting events
lunch and learns
employee-appreciation events
paid vacation
tuition reimbursement
discounts on pet, home, and auto insurance through Liberty Mutual