Underwriter

• Be responsible for reviewing, analyzing, approving, and underwriting routine individual consumer requests and products with few deviations and within company and industry guidelines
• Be responsible for making calls and/or receiving calls from either, existing card customers about a line increase or from new customers requesting a Wells Fargo credit card
• Review credit applications, credit bureau information, collateral valuation, tax returns, financial statements, or other supporting documentation to recommend or approve requests within deaccessioning authority levels by way of automated scoring system or traditional underwriting
• Assist with the calculations and preparation of reports for review
• Respond to customer inquiries and credit decisions
• Ensure credit files are current, complete, and compliant with company standards
• Contact customers and partners to gather information to make appropriate decisions, and explain rationale behind credit decisions
• Present recommendations for resolving situations and exercise some independent judgment while developing understanding of the Underwriting role
• Provide information to team, managers, and customers to related inquiries
• Load balancing / cross-functional training
• Customer interaction (inbound/outbound calls)
• Assist with resolution to executive office complaints
• Re-evaluations/appeals
• Second Level Review
• First party fraud prevention
• Tax Review Analysis

2+ years of Underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Credit card underwriting and/or Personal Lending underwriting experience
• Home Equity experience
• Manual, judgmental, or non-conforming underwriting experience
• 6+ months training or leadership experience
• 1+ year of customer call center experience
• Basic Microsoft Office skills

• Training will be 7 am – 4 pm PST for 5 weeks
• Relocation assistance is not available
• Equal opportunity employer policy
• Drug free workplace policy