Undergraduate Administrator

• Oversee and coordinate the induction and training of undergraduate medical students based in North Cumbria during their mental health rotations
• Work closely with the Base Leads, Teaching Fellows, University staff and Consultant teachers to plan and deliver Stage 3, 4 and 5 rotations
• Provide high level administrative support and coordination for the delivery of the undergraduate teaching in the Cumbria LEPs
• Plan and organise complex timetables and ensure timetables and resources are accurately uploaded onto the University platforms in timely manner
• Liaise with the clinical teams to ensure clinical attachments are planned effectively and communicated to students and teachers in a timely manner
• Collate undergraduate feedback and work with Base Leads to look for trends to inform developments in the design and delivery of teaching
• Regularly attend the Psychiatry Implementation & Innovation Group (PIIG) and the Undergraduate meetings for Cumbria as well as annual University ADQM

• Good level of education to A Level or equivalent experience
• RSA/OCR level 4, HNC or equivalent level of knowledge
• Sound knowledge of Medical Education
• Excellent customer service experience including handling queries, complaints and sensitive information
• Evidence of continued professional development
• Experience of taking responsibility for managing workload and meeting deadlines - own and team
• Experience of line management
• Excellent communication skills (verbal, written, in person) with colleagues and internal and external customers
• Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
• Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
• Ability to work alone with minimal supervision and manage own time and workload effectively
• Capable of working with confidential and sensitive information
• Excellent organisational skills
• Empathetic skills
• Reassurance Skills
• Excellent verbal and written communication skills
• Experience of taking responsibility for managing own workload and meeting deadlines
• Experience of working in a team to achieve deadlines and objectives
• Line management skills

An understanding of Medical Education would be beneficial but is not essential