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An exciting opportunity has arisen for an experienced administrator to join the Medical Education team based at St Nicholas Hospital. This key role will have responsibility for the provision of high-level and efficient administrative support for undergraduate medical students.
Job Responsibility:
Oversee and coordinate the induction and training of undergraduate medical students based in Northumberland, Newcastle, and Gateshead during their mental health rotations
Work closely with the Senior Medical Education Team, Undergraduate Leads, Teaching Fellows, University staff and Consultant teachers to plan and deliver formal rotations for medical students in their clinical years
Provide high level administrative support and coordination for the delivery of the undergraduate teaching and assessments at St Nicholas Hospital
Plan and organise complex timetables, ensuring these are accurately uploaded onto the appropriate University platform/s in a timely manner
Liaise with clinical teams to ensure clinical attachments are planned and agreed effectively and communicated to students and teachers in accordance with tight deadlines
Collate undergraduate feedback and work with Undergraduate Leads to look for trends to inform developments in the design and delivery of teaching
Regularly attend the Psychiatry Implementation & Innovation Group (PIIG) and relevant undergraduate meetings, as well as annual University ADQM
Responsibility for day-to-day supervision of the Medical Education Admin Officer, providing training & allocation of work, following all workforce policies as necessary
Management and organisation of work experience, elective, and Physician Assistant programmes
Requirements:
Good level of education, to A Level or equivalent experience
RSA/OCR level 4, HNC or equivalent level of knowledge
Excellent customer service experience including handling queries, complaints and sensitive information
Experience of taking responsibility for managing workload and meeting deadlines - own and team
Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
Proven ability to use Microsoft 365 and related packages, including databases, spreadsheets, and inputting and updating electronic information
Ability to work alone with minimal supervision and manage own time and workload effectively
Capable of working with confidential and sensitive information
Excellent organisational skills
Excellent verbal and written communication skills
Experience of working in a team to achieve deadlines and objectives