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Ultrasound Clinical Application Specialist

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FOCAL ONE

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Location:
United States , Chicago

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Based in the Chicago area and reporting to the VP of Service and Applications, the Ultrasound Application Specialist is responsible for the execution of customer training for the Company’s innovative technologies using ultrasound. The role supports the US sales and service organizations along with EDAP’s market growth initiatives, including clinical presentations with potential new physician users. The Application Specialist provides a high level of customer satisfaction with training support and service, following manufacturer’s products requirements.

Job Responsibility:

  • Execution of customer training for the Company’s innovative technologies using ultrasound
  • Supports the US sales and service organizations along with EDAP’s market growth initiatives, including clinical presentations with potential new physician users
  • Provides a high level of customer satisfaction with training support and service, following manufacturer’s products requirements
  • Provides hands-on and didactic training at customer sites, to a physician and nursing audience, on products
  • Responsible for clinical training including didactic courses, case observations, product demonstrations and proctored case assistance
  • Provides consultative support to customers at every level, physician, nursing, sterile processing and OR managers
  • Coordinates the delivery of customer training with Service/Sales groups
  • Establishes and maintains a high level of customer satisfaction with manufacturer’s products thought continued training and case support
  • Maintains a good customer service reputation by complying with all regulatory requirements
  • Supports market growth initiatives (i.e. industry tradeshows, product demos, clinical sites)
  • Ensures quality system requirements are met & maintained
  • Provides feedback to the VP of Service & Applications concerning product performance anomalies encountered in the field and makes recommendations for improvements
  • Provides pre-sales and post-sales support by maintaining close working relationships with Sales Department and customers to ensure expectations are met
  • Manages travel budget to goal through optimization of travel strategies and cost savings

Requirements:

  • 3+ years of ultrasound scanning experience in a patient care setting
  • Must pass an extensive background check and drug testing
  • Must have a clean driving record
  • Required immunizations/vaccinations: Hepatitis A & B, Chicken Pox, MMR Vaccine (Measles, Mumps & Rubella’s), Tetanus, Tuberculosis, and Influenza
  • Must have reliable transportation and possess a valid driver’s license
  • Must be physically fit and able to lift 30-50 pounds
  • Expert in product/clinical technical competencies, with the ability to answer a wide range of questions concerning software and clinical applications
What we offer:
  • Expense paid travel
  • EDAP will pay for required immunizations to be completed during first 60 days of employment if not up to date

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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