UK/Europe Cross Border Payments Product Manager, Director, Citi

Citi

Location:
United Kingdom, London

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Experienced and strategic Payments Director to lead the Cross-Border Payments strategy, operations, and product development. This role will be critical in ensuring operational resilience, driving product innovation, and overseeing end-to-end project execution. The ideal candidate will combine deep expertise in payments ecosystems with strong leadership, communication, and cross functional collaboration skills.

Job Responsibility:

Drive development and enhancement of payments products and services across cross-border segments
Build and maintain a robust operational resilience framework for payment systems
Oversee incident management related to cross border payments in partnership with risk, technology, and compliance teams
Manage strategic program roadmap, development, launch, and marketing
Supervise day-to-day product management for core products
Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies
Lead large scale, cross functional payments initiatives from concept to implementation
Develop plans and execute functional strategies for a country, multiple countries, region, or business
Appropriately assess risk when business decisions are made

Requirements:

Significant years of relevant payments experience across product management or operations
In-depth knowledge of payments, cash management, SWIFT, FX, ecommerce, and emerging payment flows
Strong interpersonal skills and credibility to lead and influence wide ranging stakeholder base
Problem solving skills
organisation, ability to multitask and apply good judgement
Ability to efficiently prioritise and work under pressure across time zones to meet deadlines and client commitments
Strong execution skills, thorough follow-through & attention to detail
Excellent communication skills, both written and verbal
strong presentation skills and competence in MS Office
Good understanding of the competitive landscape, client requirements, and other competing solutions
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Nice to have:

Good understanding of the competitive landscape, client requirements, and other competing solutions
Master's degree

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources
Hybrid working model (up to 2 days working at home per week)

Additional Information:

Job Posted:
August 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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UK/Europe Cross Border Payments Product Manager, Director