UK Engineering Lead Job at JLL (London)

Job Description

JLL is seeking a dynamic London Metro & UK Engineering Lead to oversee engineering operations across our critical building portfolio throughout London and the wider UK region. This leadership role requires a strategic thinker who can drive operational excellence while fostering a workplace experience-led culture that puts our clients at the center of everything we do. The successful candidate will leverage cutting-edge technology and digital solutions to optimise building performance and enhance occupant experiences, with particular focus on delivering exceptional service across three flagship London properties

Job Responsibility

Lead and develop a diverse team of engineers, technicians, and coordinate with external vendors to deliver exceptional service across the UK portfolio
Foster a collaborative, high-performance culture focused on continuous improvement and professional development
Implement strategic workforce planning to ensure optimal resource allocation across multiple sites and client requirements
Develop and execute comprehensive engineering strategies for three key flagship buildings in Central London
Oversee the efficient performance, maintenance, and operations of all engineering systems within client-owned properties
Provide engineer support across Europe when required to ensure asset and building operation
Ensure compliance with health and safety regulations, building codes, and industry standards across all managed facilities
Drive preventive maintenance programs and implement best practices to maximize system reliability and minimize downtime
Monitor key performance indicators and implement corrective actions to meet or exceed service level agreements
Coordinate with London-specific regulatory bodies including City of London Corporation, local borough councils, and Historic England where applicable
Champion the implementation of smart building technologies, IoT sensors, and advanced building management systems to optimize performance
Lead digital transformation initiatives including predictive maintenance programs, automated monitoring systems, and data analytics platforms
Oversee integration of mobile technologies, cloud-based solutions, and digital work order management systems
Drive adoption of emerging technologies such as AI-powered building optimization, virtual reality for training, and augmented reality for maintenance procedures
Collaborate with IT teams to ensure cybersecurity protocols are maintained across all connected building systems
Maintain strong relationships with key stakeholders and client representatives across the three flagship London properties
Develop and implement customer-centric service delivery strategies that enhance the overall workplace experience through technology-enabled solutions
Lead regular client meetings, present operational performance reports, and provide technical expertise to support business development initiatives
Demonstrate value through technology-driven insights, real-time performance dashboards, and data-driven recommendations tailored to each building's unique requirements
Develop and execute engineering strategies that align with JLL's broader business objectives and client needs, with emphasis on digital transformation
Create London market-specific approaches that address unique challenges including air quality management, urban heat island effects, and high-density occupancy requirements
Identify opportunities for operational efficiency improvements, cost savings, and technology integration across the flagship portfolio
Stay current with PropTech trends, emerging technologies, and sustainability initiatives relevant to premium London commercial properties
Lead evaluation and implementation of new technologies including energy management systems, occupancy sensors, and automated fault detection

Requirements

Bachelor's degree in Engineering (Mechanical, Electrical, Building Services, or related field) or equivalent technical qualification
Minimum 7-10 years of progressive experience in building engineering operations with at least 3-5 years in management roles
Proven track record of managing complex, multi-site engineering operations preferably within London commercial real estate market
Demonstrated experience implementing technology solutions in premium building operations environments
Specific experience with Grade A office buildings and mixed-use developments in major metropolitan areas
Comprehensive knowledge of building systems including HVAC, electrical, plumbing, fire safety, security, and building automation systems
Strong understanding of smart building technologies, IoT platforms, and integrated building management systems
Experience with cloud-based maintenance management systems (CMMS), mobile applications, and digital work order platforms
Knowledge of data analytics, performance monitoring software, and energy management technologies
Familiarity with cybersecurity principles as applied to building systems and connected devices
Understanding of London-specific building regulations, planning constraints, and heritage considerations
Strong understanding of energy management principles and sustainability technologies
Exceptional leadership abilities with experience managing diverse, geographically dispersed teams in technology-enabled environments
Outstanding verbal and written communication skills with ability to present technical and technology concepts to non-technical stakeholders
Proven customer service orientation with experience managing high-profile client relationships in premium commercial properties
Experience working with demanding corporate clients and ability to maintain service excellence under pressure

Nice to have

Professional engineering certification or chartered status (CEng, IEng)
Experience with advanced building technologies such as AI/ML applications, digital twins, or predictive analytics platforms
Project management certification (PMP, PRINCE2) or equivalent experience
Knowledge of BREEAM, LEED, NABERS, or other sustainability certification programs
Familiarity with PropTech solutions and emerging real estate technologies
Experience with enterprise software integration and API management
Understanding of 5G, edge computing, or other emerging connectivity technologies
Previous experience managing flagship properties or portfolio anchor buildings
Proficiency with building management systems (BMS) and supervisory control and data acquisition (SCADA) systems
Experience with mobile workforce management applications and cloud-based platforms
Knowledge of data visualization tools and business intelligence software
Understanding of network infrastructure, wireless technologies, and system integration protocols
Familiarity with virtual and augmented reality applications in facilities management

What we offer

Professional development opportunities and support for continuing education including technology training
Access to cutting-edge PropTech solutions and innovation labs
Leadership responsibility for three prestigious London flagship properties with high-profile client portfolios
Exposure to diverse, premium commercial properties across London and the UK

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UK Engineering Lead

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