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As UK Change Manager, you will deploy the global change roadmap locally, ensuring it is adapted to the UK context, stakeholders and operational realities
Job Responsibility:
Rolling out the UK change roadmap aligned with the global ERP programme, adapting it to local populations, constraints and timelines
Leading local scoping activities: stakeholder mapping, impact assessments (processes, roles, pain points, risk of workarounds) and continuous updates
Activating UK sponsorship by preparing and supporting the UK Sponsor and management chain (manager toolkits, key messages, Q&A, team briefings)
Driving adoption measurement and reporting through ADKAR/ICAP pulses, gap analysis (Awareness, Desire, Knowledge, Ability, Reinforcement) and corrective action plans, with reporting consolidation for France
Building and animating the UK Key Users / Super Users network (selection, onboarding, rituals, recognition, coordination with business teams)
Coordinating operational readiness: role-based training plans, session organisation, completion tracking, UAT preparation “as in real life”, and structured feedback management
Preparing and supporting Go-Live (D-90 / D-30 readiness checkpoints), providing hands-on support, managing resistance, and running a clear “what we heard / what we changed” loop
Managing Hypercare and stabilisation (D+30 / D+60 / D+90): field support, reduction of irritants, securing adoption and smooth transition to BAU/Run
Requirements:
Master’s degree (or equivalent) in Business, Engineering or a related field
Proven experience in change management, ideally within ERP or large-scale transformation programmes
Strong command of change management methodologies and tools, including stakeholder mapping, impact analysis, sponsorship activation, change networks, training strategy and adoption measurement (e.g. ADKAR)
Comfortable working in an international, cross-functional environment, collaborating with diverse stakeholders across functions and geographies
Strong influencing and facilitation skills, with the ability to lead workshops, support managers and drive engagement without direct authority
Nice to have:
French language skills are an advantage, enabling effective collaboration with the France-based project team