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We are a cross-unit and cross-location tech and experience team. With more than 50 developers, UX designers and consultants working directly with other WongDoody teams, we are team players and specialists—both in frontend and backend. As part of Infosys, we belong to a leading global technology company with access to solutions and extensive know-how in the fields of commerce, marketing automation and AI, among others.
Job Responsibility:
Lead UX work from discovery through delivery, shaping problem definition, flows, interaction models, UI direction, and final specs
Designing AI-enabled experiences such as assistants, automation, intelligent search and recommendations, with a focus on usability, trust, and user control
Use AI responsibly to accelerate synthesis, ideation, prototyping, and documentation while keeping human judgment at the core
Close collaboration with product, engineering, and data or AI stakeholders to ship high-quality outcomes
Workshop facilitation with internal teams and customers to uncover needs, pain points, and priorities
Balance strong craft and polish with iteration, learning, and speed to impact
Tackle complex enterprise challenges across multi-stakeholder, process-heavy systems with opportunities to simplify and modernize
Requirements:
A degree in UX design or comparable training
5+ years designing digital products or services with end-to-end UX ownership
UX-first mindset with strong UI craft, from IA and wireframes to polished UI, with accessibility and consistency baked in
Proven AI experience delivering AI enabled products or experiences and clearly articulating your role and impact
Daily use of AI in your workflow to accelerate research, ideation, and prototyping, with good judgment on what should stay human-led
Strong facilitation and stakeholder management skills, including leading workshops and driving decisions
Ability to translate insight into clear artifacts such as journeys, flows, prototypes, and build-ready UI specs
Strong tool fluency in Figma and FigJam, with familiarity with modern build or prototyping tools as a plus like Replit, Lovable, Figma Make
Comfort working independently across disciplines and navigating ambiguity with structure
Fluent English required
Nice to have:
Experience working on B2B SaaS platforms is a bonus, especially complex, enterprise-grade products with multiple user roles and workflows
What we offer:
Flexible working hours and 100% overtime compensation
Work where it works for you. At home or in the office, or any mix you like
Working for strong brands and clients we believe in