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If you are motivated by producing high quality work that stands up to scrutiny, this UI/UX Designer role gives you the space to build thoughtful, reliable, and polished interfaces that truly help people. At The Mailworks, you will refine designs through careful iteration, uphold visual and functional consistency across platforms, and maintain Figma systems that developers can trust. You will partner closely with Product, Engineering, and QA to ensure every component is accurate, accessible, and aligned with real user needs. Your commitment to craftsmanship, thoroughness, and steady improvement will directly elevate the usability and durability of our digital products.
Job Responsibility:
Partner with internal stakeholders to understand workflows, business goals, and client needs, translating them into clear, usable design solutions
Design intuitive, accessible, and responsive user interfaces for web-based applications that improve productivity and user satisfaction
Create and maintain detailed Figma mockups, interactive prototypes, and reusable component libraries that align with the company’s brand and technical standards
Collaborate with the Director of Product to translate feature requirements and user stories into efficient, developer-ready designs
Conduct user flow analysis, usability reviews, and stakeholder feedback sessions to identify friction points and refine design solutions
Ensure designs follow accessibility best practices where feasible and maintain brand consistency across all internal and client-facing platforms
Work collaboratively with developers to ensure designs are technically feasible, efficiently implemented, and visually accurate in production
Iterate quickly based on feedback from QA, developers, and stakeholders to ensure final designs balance user experience, business goals, and technical constraints
Partner with developers throughout sprint cycles to ensure designs translate accurately and efficiently into production
Serve as a communication bridge between stakeholders, Product, and Engineering to balance user intent with technical feasibility
Provide clear design specifications, spacing, and behavior details directly within Figma to streamline handoff and reduce ambiguity
Participate in Agile ceremonies, offering design context, feasibility input, and support during sprint planning and backlog refinement
Collaborate with QA during release validation to confirm that implemented designs meet functional and visual expectations
Work directly with Engineering leads to understand system logic, data flows, and performance constraints that impact user interface design
Iterate with developers post-implementation to address UI inconsistencies, improve workflows, and refine visual alignment across platforms
Maintain accessibility best practices across all platforms and ensure designs support inclusive use where feasible
Manage and evolve the company’s shared design system within Figma, ensuring consistent components and reusable patterns
Document design decisions, workflows, and user interface specifications for developer handoff
Regularly audit live platforms for consistency and identify opportunities for UX improvement
Requirements:
Strong proficiency in Figma, with experience creating, maintaining, and documenting shared component libraries used directly by developers
Solid understanding of front-end development fundamentals (HTML, CSS, and responsive design principles) to ensure designs are technically feasible and efficient to implement
Demonstrated ability to collaborate with developers to resolve UI challenges and refine designs during implementation
Comfortable working in an Agile environment, participating in sprint planning, backlog refinement, and release validation
Experience translating complex workflows or data-heavy processes into clear, intuitive user interfaces
Working knowledge of accessibility (WCAG) and performance considerations that impact development and user experience
Excellent communication skills — able to explain design intent and technical tradeoffs clearly to developers and non-technical stakeholders alike
Experience using project management tools such as Asana or comparable platforms for cross-functional collaboration
Highly organized and able to manage multiple projects in varying stages of design and development simultaneously