CrawlJobs Logo

Uber Direct Lead

Poland, Warsaw · Job Posted February 14, 2026
Apply Position
Job Link Share

Job Description

Are you ready to join one of Uber’s strategic priorities for growth? Direct is our fast growing last mile delivery solution for merchants with their own sales channels. Without having their own on-demand logistics capability, merchants are looking for a partner who can fulfill the requirement for last-mile delivery. With millions of drivers and couriers providing on-demand logistics through our existing marketplaces, Uber Direct allows all merchants as well as aggregators and other platforms to leverage our network of courier partners, fulfilling the on-demand last-mile-delivery service for orders on their own app and websites. Uber Direct has the potential to be our next multi-billion dollar business and is an important requirement for our existing marketplace partners. We are looking for a commercial business leader for Poland to lead our Direct business through its next phase of hypergrowth. You will be responsible for designing and executing the winning Sales and Account management strategy for the market. This will include building a robust pipeline, identifying operational and product-related growth and improvement opportunities, and aligning a set of cross functional teams to collaboratively grow those businesses through best-in-class Sales and Account management. You will also need to coordinate with local and regional operations teams to ensure continuous improvement for our Direct partners’ operations. This role calls for a well-rounded combination of strategic thinking, commercial skills, operational excellence and leadership. We operate in a fast paced environment, so we are looking for a highly adaptable candidate who is able to pivot between long-term strategic initiatives one moment and rapid, tactical actions the next.

Job Responsibility

  • Sales - Closing the best partnerships with the right merchants, at the right commercials, with a strong cross-functional commercial team
  • Account Management - Driving growth, operational excellence and financial sustainability with our merchant partners
  • Customer Experience - Ensure the end-to-end experience for our merchants is easy, and operations flow with high levels of reliability
  • Local Leadership - Voicing local nuances and Direct partner needs to our local, regional and global teams
  • Lead Customer Success Managers to achieve our ambitious growth targets

Requirements

  • Leadership - ability to rally and motivate a (cross-functional) team behind a common goal, even in rapidly changing situations and disruptive environments
  • You're a self-starter and take initiative to seize opportunities but also have the adaptability to change and execute quickly (pivoting from long-term thinking to immediate action tactical responses)
  • Commercial acumen - ability to build a creative commercial strategy in a fast-growing market, closing quality deals under intense competitive pressure
  • Problem solving & operational excellence - a constant appetite and ability to analyze complex situations using a vast range of inputs, drawing simple conclusions and translating them into actionable plans
  • Business acumen - ability to link our business performance metrics (incl. financials) with our team's actions on the ground
  • Influencing skills - experience of navigating a global matrix org and building deep, trust-based relationships with a diverse stakeholder set including senior leadership in a constantly changing, rapid growth environment with tight deadlines
  • 6+ years of hands-on experience with account management, project management, operations, consulting, or other related experience
  • 2+ years of experience as a people manager
  • Polish and English fluency a must

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Uber Direct Lead

8 matching positions

Account Executive - Uber Direct, Germany

As a Uber Direct Sales Account Executive, within one of our three vertical teams...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years in a Sales, Business Development, Account Management, preferably with exposure to e-commerce, delivery or logistics topics and/or in a start-up / scale-up / fast-growing environment
  • Experience in the full B2B sales cycle: prospecting, pitching, negotiating & closing
  • demonstrated resilience and grit when working with enterprise merchants on long sales cycle
  • Proven ability to prioritize across selling activities and follow through in a timely fashion
  • Good knowledge of the delivery / logistic space and/or retail / e-commerce industry
  • Empathetic when dealing with different people
  • able to quickly build relationships with external and internal partners
  • Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
  • Great commercial intuition, business acumen and judgment. Comfortable dealing with financial information and thoughtful about overall strategic choices. Ability to negotiate pricing with a focus on retaining value
  • Proactive mindset, proven ability to take initiatives and highly autonomous - able to work with minimal supervision
Job Responsibility
Job Responsibility
  • Develop the go-to-market strategy to grow our business within your vertical
  • Develop account plans to grow pipeline and break into whitespace accounts for Uber Direct
  • Lead and coordinate end-to-end sales motion for mid-market and enterprise Direct prospects including qualification, education, pricing/quoting, contract negotiation to close deals
  • Build strategic and long-term relationships to gain positioning with decision-makers while driving growth of Direct business within key mid-market and enterprise prospects
  • Advise merchants on their customer delivery journey and guide them to customize the delivery experience for their customers
  • Communicate the value of Uber Direct to prospect accounts. Seek and achieve logistics, same-day delivery, delivery-as-a-service industry knowledge to have enriching conversations with them
  • Collaborate with operations and tech teams to build a compelling offering for each merchant, incl. new delivery capabilities and custom integrations features
  • Leverage channel partners to accelerate Direct penetration within their merchants portfolio
  • Contribute to Uber Direct offering improvement. Identify ways to develop further Uber Direct offering to answer merchants' needs and build business case to unlock ops & product development
  • Fulltime
Read More
Arrow Right

Commercial SMB Lead, Uber Eats

Uber Eats is seeking a Commercial SMB Lead, to lead and manage an on-the-ground ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience leading high-performing account management teams and managing complex partner portfolios at scale within fast-paced, complex environments
  • Proven ability to integrate business, finance, and legal concepts to structure sophisticated, win-win deals that drive long-term partner value
  • Strong track record of coaching, developing, and performance-managing teams through both direct and matrixed leadership
  • Sharp commercial acumen with the ability to deliver on ambitious goals, prioritise at scale, and solve multi-faceted challenges while navigating ambiguity
  • Highly collaborative leader skilled at aligning stakeholders, driving change, and communicating a clear direction across diverse teams and senior partners
Job Responsibility
Job Responsibility
  • Lead & Develop: Provide hands-on leadership to Account Managers, embedding a high-performance coaching culture to consistently meet commercial priorities
  • Drive Regional Growth & Retention: Optimise restaurant portfolios by identifying risk and shaping retention strategies that accelerate long-term partner value
  • Shape the AM Playbook: Partner with leadership to design and scale best-in-class account management practices for the SMB Mid segment, focusing on efficiency and consistency
  • Activate Commercial Levers: Unlock growth through strategic use of Uber One, partnerships, and pilots, translating experimentation into scalable impact
  • Cross-Functional Execution: Collaborate with Marketing and Ops to enhance partner visibility, optimise funnel performance, and deliver aligned commercial outcomes
  • Fulltime
Read More
Arrow Right

Senior Partner Manager - Uber Direct, France

As a Senior Partner Manager for Uber Direct in France, you will own a portfolio ...
Location
Location
France , Paris
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4 years of experience in Account Management, Business Development, Operations, Sales, Consulting, or growing a start-up
  • Strong business acumen and judgment
  • familiarity with the e-commerce customer journey or willingness to learn
  • Comfortable with technical information and translating it into business requirements for stakeholders
  • Hands-on and proactive mindset
  • able to deep-dive into operational and technical issues in coordination with cross-functional teams
  • Analytical and data-driven
  • comfortable using Google Sheets (Excel/SQL knowledge is a plus)
  • Proven experience managing strategic or complex accounts with multiple stakeholders, requiring structured governance and strong coordination
  • Skilled in navigating ambiguity, influencing without authority, and aligning internal and external teams
Job Responsibility
Job Responsibility
  • Manage a portfolio of strategic and complex partners
  • Build long-term relationships with Uber Direct customers
  • Onboard new merchants
  • Monitor the activity and analyze data
  • Improve Uber Direct operations
  • Promote Uber Direct value proposition
  • Contribute to Uber Direct offering improvement
  • Lead transversal initiatives within the team
  • Represent the voice of France’s strategic partners within central and product teams
  • Fulltime
Read More
Arrow Right

Head of Logistic, Uber Direct

As one of the key logistic technology providers in Taiwan, Uber Direct not only ...
Location
Location
Taiwan , Taipei City
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • More than 8 years of working experience with minimum 5 years in Logistics operations, strategic planning, partnership management, or leadership. Must include experience engaging and managing fleet/delivery partners and warehouse operations.
  • Ability to present complex information clearly to senior leaders and engagingly to diverse audiences.
  • Strong interpersonal skills for effectively engaging the team and diverse stakeholders (e.g., commercial teams), understanding perspectives, and building positive relationships to ensure alignment and meet merchant needs.
  • Must be fluent in both English and Mandarin (verbal and written) for effective communication and influence.
Job Responsibility
Job Responsibility
  • Team Leadership: lead a scaled operations team with city operations managers, site operations staff, and fleet partners & drivers. The key task is to lead, recruit, train, and grow at a scalable manner of your Logistic Network Operations team.
  • Hub Expansion & Operations: Drive the operational success and expansion of the micro-hub network, encompassing both Uber-owned facilities and merchant warehouses integrated with Uber's delivery supply.
  • Last Mile Fleet Expansion & Operations: Drive the expansion of our Last Mile capabilities by partnering with cross-functional teams and external stakeholders.
  • Fulltime
Read More
Arrow Right

Sales Manager, Enterprise, Uber Direct

Uber Direct is transforming last-mile delivery by enabling leading brands to off...
Location
Location
United States , New York; San Francisco; Chicago
Salary
Salary:
158000.00 - 194000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 6+ years of experience in sales, business development, strategy and operations with a record of building strong C-suite and executive relationships
  • Minimum of 2+ years of experience leading and managing a team
  • Experience working with Enterprise-level organizations (1,000+ employees or $500M+ revenue)
  • Ability to drive operational excellence by building and scaling repeatable processes, adapting for country/regional nuance
Job Responsibility
Job Responsibility
  • Manage a High-Performing Team: Coach and elevate a team of Account Executives navigating complex commercial deals. Provide hands-on deal guidance while investing in long-term development building a culture of accountability, growth and performance
  • Own Strategic Enterprise Partnerships: Oversee commercial strategy and relationship management across a portfolio of top grocery and retail accounts. Ensure the team operates as trusted advisors to senior stakeholders while driving long-term growth
  • Bring Structure to Complex Commercial Problems: Guide the team in translating evolving merchant needs to clear commercial strategies. Help shape rigorous commercial proposals (pricing, decks, RFPs) that tell compelling narratives
  • Lead Through Ambiguity and Operational Complexity: Maintain momentum across shifting priorities, technical constraints and legacy processes. Instill disciplined pipeline, tight P&L management and a "go-get-it" mentality across the team
  • Set the Standard for Executive-Ready Work: Raise the bar for commercial outputs by ensuring high-quality proposals and deliverables with exceptional attention to detail, accuracy, and polish
  • Oversee Complex Negotiations: Support, guide and lead key components of the end-to-end sales cycle (from pitch to go-live), partnering to structure commercial agreements and navigate difficult conversations to close high-stakes deals
  • Orchestrate Cross-Functional Alignment: Act as the central driver across cross-functional teams, influencing stakeholders and driving alignment without direct authority, while still ensuring external commitments are executed with precision
  • Run a Data Driven Sales Organization: Establish rigorous forecasting and performance tracking. Use data and market insight to refine strategy, coach the team and identify the highest impact growth opportunities
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award
  • May be offered sales bonuses & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Marketplace & Delivery Solutions Operations Manager, Uber Direct

Uber Direct is scaling rapidly in Taiwan, and this role sits at the center of ho...
Location
Location
Taiwan , Taipei City
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in product operations, business operations, analytics, consulting, or related roles, preferably in fast-paced corporate environments
  • Proficiency in SQL and spreadsheet tools (e.g., Excel / Google Sheets) to analyze performance, monitor KPIs, and support data-driven decision-making
  • Strong analytical and problem-solving skills, with the ability to use data to drive decisions, evaluate trade-offs, and measure impact across cost, efficiency, and reliability metrics
  • Proven experience working cross-functionally with Product, Operations, Commercial, and Analytics teams to deliver outcomes in ambiguous and fast-moving environments
  • Demonstrated ability to design and execute scalable operational or product solutions, from problem definition through rollout and iteration
  • Strong communication skills with the ability to synthesize complex topics and present clear, structured insights to different stakeholders
  • Comfortable operating as an independent contributor, owning projects end-to-end, and driving alignment without direct authority
  • Fluency in both English and Mandarin for effective verbal and written communication and influence
Job Responsibility
Job Responsibility
  • Deeply understand merchant operational workflows and design delivery solutions that are scalable, sustainable, and market-ready
  • Creatively leverage existing Uber Direct products while guiding merchants to evolve their operating models to unlock new delivery capabilities and long-term performance gains
  • Lead the rollout and adoption of Uber Direct delivery solutions in Taiwan in close partnership with Commercial and Global Product teams
  • Serve as the local product operations champion, establishing best practices for API integrations and driving merchant adoption through scalable, locally optimized solutions
  • Translate merchant feedback and market insights into clear product inputs, influencing global product development and roadmap prioritization
  • Drive delivery reliability by ensuring strong merchant adoption of Uber Direct products and actively managing available marketplace pricing levers
  • Partner with the Global Marketplace Operations teams to optimize pricing strategies and ensure key marketplace capabilities (e.g., dispatching, matching) are effectively deployed for Uber Direct in Taiwan
  • Evaluate the impact of solution launches using quantitative metrics (cost, efficiency, reliability)
  • Monitor marketplace and delivery performance (e.g., completion rate, on-time rate, cost per trip)
  • Translate insights into actionable improvements for pricing, operations, and merchant integration
Read More
Arrow Right

Account Executive, Uber Direct - France

This role will be a part of the Uber Direct team in France, and will be working ...
Location
Location
France , Paris
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years in a Sales, Business Development, Account Management, preferably with exposure to e-commerce, delivery or logistics topics and/or in a start-up / scale-up / fast-growing environment
  • Experience in the full B2B sales cycle: prospecting, pitching, negotiating & closing
  • demonstrated resilience and grit when working with enterprise merchants on long sales cycle
  • Proven ability to prioritize across selling activities and follow through in a timely fashion
  • Empathetic when dealing with different people
  • able to quickly build relationships with external and internal partners
  • Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
  • Great commercial intuition, business acumen and judgment. Comfortable dealing with financial information and thoughtful about overall strategic choices. Ability to negotiate pricing with a focus on retaining value
  • Proactive mindset, proven ability to take initiatives and highly autonomous - able to work with minimal supervision
  • Entrepreneurial mindset and pro-activity. Comfortable navigating ambiguity and building in "start-up within a scale-up" environments. High adaptability to change and ability to execute quickly
Job Responsibility
Job Responsibility
  • Develop the go-to-market strategy to grow our business within your vertical
  • Develop account plans to grow pipeline and break into whitespace accounts for Uber Direct
  • Lead and coordinate end-to-end sales motion for mid-market and enterprise Direct prospects including qualification, education, pricing/quoting, contract negotiation to close deals
  • Build strategic and long-term relationships to gain positioning with decision-makers while driving growth of Direct business within key mid-market and enterprise prospects
  • Advise merchants on their customer delivery journey and guide them to customize the delivery experience for their customers
  • Communicate the value of Uber Direct to prospect accounts. Seek and achieve logistics, same-day delivery, delivery-as-a-service industry knowledge to have enriching conversations with them
  • Collaborate with operations and tech teams to build a compelling offering for each merchant, incl. new delivery capabilities and custom integrations features
  • Leverage channel partners to accelerate Direct penetration within their merchants portfolio
  • Contribute to Uber Direct offering improvement. Identify ways to develop further Uber Direct offering to answer merchants’ needs and build business case to unlock ops & product development
Read More
Arrow Right

Director, Engineering - Uber Direct

Uber Direct is one of Uber’s fastest growing and most exciting marketplace bets,...
Location
Location
United States , New York; Seattle; San Francisco
Salary
Salary:
302000.00 - 336000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience
  • A minimum of 10 years proven experience building software across the stack (mobile, platform, data pipelining and ML) and significant experience working on marketplace problems and distributed systems for large scale products
  • Proven experience in designing, building, and managing large-scale realtime systems with high availability to support millions of users and/or high call volume.
  • A minimum of 7 years of management experience leading software engineering teams
  • Previous experience leading engineering and cross-functional teams operating in the logistics domain, whether it be middle mile, last mile, fulfillment, marketplace optimization, or other adjacent industries
  • Obsession with the science of logistics combined with a passion for the real, physical details of building a global logistics networks that impacts millions of customers across all 3 sides of the marketplace
Job Responsibility
Job Responsibility
  • Build the long term vision and provide technical leadership, while influencing and partnering with your team to architect, design and build the next great logistics platform that can stand the test of scale and availability, while reducing operational overhead
  • Strategize and collaborate closely with Product, Data Science and Engineering teams throughout the company to drive and shape the technical direction, product vision and roadmap
  • Balance the team’s portfolio across table stakes logistics capabilities and risky, bold bets which open up new verticals & potential future business lines
  • Build a strong engineering brand for Uber Direct and attract, mentor and develop the talent in the team
  • Build trust and foster a collaborative team culture and help grow the respective leaders on the team
  • Have an excellent executive presence to communicate the team’s vision/plan effectively and represent the Uber Direct engineering organization and POV in the overall Delivery+ group
  • Build an influential culture of engineering excellence maintaining the balance and right tradeoff for building products for speed and tech debt
  • Develop an operational model to achieve operational excellence for Product metrics and Engineering metrics
What we offer
What we offer
  • eligibility to participate in Uber's bonus program
  • may be offered an equity award & other types of comp
  • eligible for various benefits
  • Fulltime
Read More
Arrow Right