Uat and business readiness lead Job at ServiceRocket

Order-to-Cash UAT Lead – eCommerce Platform Program

We are seeking an experienced Order-to-Cash UAT Lead to join a mission-critical ...

Location

United States , Seattle

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience leading UAT or QA efforts within complex eCommerce or subscription-based platform environments
Proven expertise and a deep understanding of end-to-end Order-to-Cash workflows, including order management, provisioning, billing, invoicing, and payment processing
Direct experience with financial systems integrations, such as Oracle, SAP, or similar ERP platforms
Strong background in test case design, test execution, defect management, and UAT coordination
Familiarity with industry-standard tools like JIRA, Confluence, and Postman
Excellent analytical and problem-solving skills with a keen attention to detail
Outstanding communication skills, with the ability to collaborate effectively across technical and business teams and present results clearly to diverse audiences
Proven experience working in Agile/Scrum development environments

Job Responsibility

Lead the end-to-end UAT process: design, plan, and execute comprehensive test strategies for Order-to-Cash, billing, invoicing, and subscription lifecycle workflows
Collaborate with cross-functional teams (product, QA, development, business analysts, and finance) to define acceptance criteria and ensure comprehensive test coverage
Develop and maintain detailed test plans, test cases, scripts, and execution schedules aligned with product roadmaps and release cycles
Conduct hands-on testing of new features, APIs, system integrations, and end-to-end workflows to validate that business requirements and customer expectations are met
Manage UAT readiness activities, including test data preparation, environment setup, defect triage, and securing stakeholder sign-offs
Identify, document, and track defects and issues
work collaboratively with development teams to ensure resolution and perform retesting
Provide clear, detailed reporting on test execution progress, defect trends, release readiness, and overall quality metrics
Partner with stakeholders to continuously improve UAT practices, release processes, and overall platform quality
Actively participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and contribute to continuous improvement initiatives

Fulltime

Operational Readiness Lead

Brightspeed has an exciting opportunity for an Operational Readiness Lead specia...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent of 5+ years of Telecommunication Network experience
Passionate about leading people, driving change, and focused on innovating systems and support through collaboration
Strong Project Management skills and experience
Experience and knowledge in the Telecommunications network(s) (Voice, Transport, Metro, Access, In-Home)
Experience with lab and test plan execution
Innovative, strategic thinker and decision maker
Strong problem-solving and execution skills in driving transformation and change

Job Responsibility

Help develop a scalable and robust cross-domain E2E transformation workflow management process including design, implementation, execution, monitoring, and quality assurance for Mass Markets (MM) and Enterprise & Wholesale (E&W)
Drive long-term modernization and technical advancement planning for Field Operations programs
Support program operational deployment activities including T-40 planning, deployment logistics, stakeholder support and readiness communications
Lead the domain to develop and drive testing related strategies, requirements, operational readiness and implementation in alignment with business strategies
Direct and develop business specific test cycles and cases that provide “Day in the Life” based readiness testing scenarios
Define operational business readiness stage gate criteria for activities including: minimal viable product (MVP), production testing, first office application (FOA) and general availability (GA)
Direct comprehensive end-to-end (E2E) testing spanning from Buy Flow to Billing, meticulously documenting daily outcomes including pass, fail, exceptions, defect handling, and retesting ensuring a seamless flow in both User Acceptance Testing (UAT) and production environments, meeting program deadlines
Chair the daily UAT and ORT testing sessions, facilitating active participation from all essential stakeholders and subject matter experts (SMEs)
Take the lead in crafting daily testing readouts and executive summaries by facilitating discussions with key stakeholders, ensuring alignment, and delivering cohesive information to the Executive team
Define and effectively communicate any significant risks and dependencies to the leadership team, ensuring clarity and transparency

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Operational Readiness Lead

Brightspeed has an exciting opportunity for an Operational Readiness Lead specia...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent of 5+ years of Telecommunication Network experience
Passionate about leading people, driving change, and focused on innovating systems and support through collaboration
Strong Project Management skills and experience
Experience and knowledge in the Telecommunications network(s) (Voice, Transport, Metro, Access, In-Home)
Experience with lab and test plan execution
Innovative, strategic thinker and decision maker
Strong problem-solving and execution skills in driving transformation and change

Job Responsibility

Help develop a scalable and robust cross-domain E2E transformation workflow management process including design, implementation, execution, monitoring, and quality assurance for Mass Markets (MM) and Enterprise & Wholesale (E&W)
Drive long-term modernization and technical advancement planning for Field Operations programs
Support program operational deployment activities including T-40 planning, deployment logistics, stakeholder support and readiness communications
Lead the domain to develop and drive testing related strategies, requirements, operational readiness and implementation in alignment with business strategies
Direct and develop business specific test cycles and cases that provide “Day in the Life” based readiness testing scenarios
Define operational business readiness stage gate criteria for activities including: minimal viable product (MVP), production testing, first office application (FOA) and general availability (GA)
Direct comprehensive end-to-end (E2E) testing spanning from Buy Flow to Billing, meticulously documenting daily outcomes including pass, fail, exceptions, defect handling, and retesting ensuring a seamless flow in both User Acceptance Testing (UAT) and production environments, meeting program deadlines
Chair the daily UAT and ORT testing sessions, facilitating active participation from all essential stakeholders and subject matter experts (SMEs)
Take the lead in crafting daily testing readouts and executive summaries by facilitating discussions with key stakeholders, ensuring alignment, and delivering cohesive information to the Executive team
Define and effectively communicate any significant risks and dependencies to the leadership team, ensuring clarity and transparency

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Operational Readiness Lead

Brightspeed has an exciting opportunity for an Operational Readiness Lead specia...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent of 5+ years of Telecommunication Network experience
Passionate about leading people, driving change, and focused on innovating systems and support through collaboration
Strong Project Management skills and experience
Experience and knowledge in the Telecommunications network(s) (Voice, Transport, Metro, Access, In-Home)
Experience with lab and test plan execution
Innovative, strategic thinker and decision maker
Strong problem-solving and execution skills in driving transformation and change

Job Responsibility

Help develop a scalable and robust cross-domain E2E transformation workflow management process including design, implementation, execution, monitoring, and quality assurance for Mass Markets (MM) and Enterprise & Wholesale (E&W)
Drive long-term modernization and technical advancement planning for Field Operations programs
Support program operational deployment activities including T-40 planning, deployment logistics, stakeholder support and readiness communications
Lead the domain to develop and drive testing related strategies, requirements, operational readiness and implementation in alignment with business strategies
Direct and develop business specific test cycles and cases that provide “Day in the Life” based readiness testing scenarios
Define operational business readiness stage gate criteria for activities including: minimal viable product (MVP), production testing, first office application (FOA) and general availability (GA)
Direct comprehensive end-to-end (E2E) testing spanning from Buy Flow to Billing, meticulously documenting daily outcomes including pass, fail, exceptions, defect handling, and retesting ensuring a seamless flow in both User Acceptance Testing (UAT) and production environments, meeting program deadlines
Chair the daily UAT and ORT testing sessions, facilitating active participation from all essential stakeholders and subject matter experts (SMEs)
Take the lead in crafting daily testing readouts and executive summaries by facilitating discussions with key stakeholders, ensuring alignment, and delivering cohesive information to the Executive team
Define and effectively communicate any significant risks and dependencies to the leadership team, ensuring clarity and transparency

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Business Readiness Consultant - SC Cleared

Business Readiness Consultant – SC Cleared Whitehall Resources currently requir...

Location

United Kingdom , Telford

Salary:

Not provided

Whitehall Resources Ltd

Expiration Date

Until further notice

Requirements

Substantial UK government experience in a similar role within a complex programme/project environment involving multiple stakeholders and suppliers
Dynamic, visible leadership with the ability to influence across multidisciplinary teams (with line management responsibility for G7 and below where applicable)
Proven delivery at pace, coordinating concurrent readiness workstreams and releases
Confidence to challenge and influence senior leaders, presenting clear evidence, risks and trade-offs
Ownership and problem-solving: identifies readiness gaps early, designs pragmatic recovery plans and delivers positive outcomes
Track record in role-modelling delivery excellence and coaching others in readiness, change and testing disciplines
Excellent written and verbal communication, producing clear plans, board papers and user-facing guidance with strong attention to detail
Hands-on experience of UAT/BAT methods and business readiness frameworks, flexing Agile/Waterfall/Hybrid approaches to suit delivery priorities
Willing and able to travel regularly across sites, user locations and supplier premises
Active SC Clearance Required

Job Responsibility

Lead the planning, coordination and execution of business readiness activities for a complex government programme/project
Own readiness planning, coordinate UAT/BAT, manage change impacts, training and communications, and lead go-live preparation and transition to BAU
Define and maintain the Business Readiness Plan, roadmap and acceptance criteria
Establish and operate readiness governance
Create and maintain readiness dashboards and evidence packs
Lead change impact assessments across teams, roles, locations and suppliers
Develop adoption strategies, including operating model updates, SOPs/work instructions, service desk readiness and business continuity arrangements
Define the UAT/BAT strategy and approach
Coordinate test preparation, defect triage and prioritisation, and readiness sign-off
Own the training needs analysis, curriculum, materials and delivery approach