U-Retail Store Manager Job at T-Mobile (Pasco)

Job Description

As a Retail Store Manager, you're ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world. Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.

Job Responsibility

Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time
Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations
Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives
Maintain a neat clean organized store environment at all times
Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology
Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success
Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team
Support team initiatives and create an inclusive environment
Responsible for the overall productivity results in the store
Drive operational efficiencies to help minimize risk and protect the store’s assets
Deliver financial results based on key performance indicators
Identify ways to manage and control store expenses
Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition
Ensure store employees meet and/or exceed defined, monthly success measurements

Requirements

High School Diploma/GED (Required)
Bachelor's Degree (Preferred)
2-4 years Management experience in retail sales (Required)
2-4 years Sales & sales management experience (Required)
At least 18 years of age
Legally authorized to work in the United States

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

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U-Retail Store Manager

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