Tyler Munis ERP Analyst

• Administer, configure, and maintain Tyler Munis ERP modules to ensure system reliability and performance
• Perform system updates, patches, and upgrades while managing environment refreshes
• Monitor system functionality, troubleshoot technical issues, and coordinate resolutions with Tyler Technologies
• Manage user roles, permissions, security settings, and workflow configurations to maintain system integrity
• Develop and maintain documentation for system configurations, procedures, and workflows
• Provide Tier 2 and Tier 3 technical support to resolve functional and technical challenges
• Collaborate with departments to analyze business needs, improve processes, and implement system enhancements
• Support integration efforts between Tyler Munis and other systems, such as financial and document management platforms
• Assist with report creation using tools like Crystal Reports and Munis reporting utilities
• Participate in disaster recovery planning and testing for ERP systems

• Minimum of three years of experience administering and supporting Tyler Munis systems
• Strong knowledge of Tyler Munis modules, system architecture, and administrative tools
• Proven ability to troubleshoot complex technical and functional issues
• Excellent communication and customer service skills, with the ability to work collaboratively across departments
• Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related field, or equivalent relevant experience
• Familiarity with integrations and reporting tools such as Crystal Reports
• Understanding of cybersecurity best practices in ERP systems

Experience in municipal or public-sector environments is preferred

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan
• free online training