This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a knowledgeable and detail-oriented ERP Analyst to manage and support Tyler Munis systems in Saint Petersburg, Florida. This role involves overseeing system functionality, ensuring seamless operations, and collaborating with stakeholders to optimize processes. The ideal candidate demonstrates technical expertise, strong problem-solving skills, and a commitment to delivering excellent service.
Job Responsibility:
Administer, configure, and maintain Tyler Munis ERP modules to ensure system reliability and performance
Perform system updates, patches, and upgrades while managing environment refreshes
Monitor system functionality, troubleshoot technical issues, and coordinate resolutions with Tyler Technologies
Manage user roles, permissions, security settings, and workflow configurations to maintain system integrity
Develop and maintain documentation for system configurations, procedures, and workflows
Provide Tier 2 and Tier 3 technical support to resolve functional and technical challenges
Collaborate with departments to analyze business needs, improve processes, and implement system enhancements
Support integration efforts between Tyler Munis and other systems, such as financial and document management platforms
Assist with report creation using tools like Crystal Reports and Munis reporting utilities
Participate in disaster recovery planning and testing for ERP systems
Requirements:
Minimum of three years of experience administering and supporting Tyler Munis systems
Strong knowledge of Tyler Munis modules, system architecture, and administrative tools
Proven ability to troubleshoot complex technical and functional issues
Excellent communication and customer service skills, with the ability to work collaboratively across departments
Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related field, or equivalent relevant experience
Familiarity with integrations and reporting tools such as Crystal Reports
Understanding of cybersecurity best practices in ERP systems
Nice to have:
Experience in municipal or public-sector environments is preferred
What we offer:
medical, vision, dental, and life and disability insurance