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TX SOC Tech Sr. Specialist

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Vodafone

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Location:
Egypt , Giza

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Perks and benefits

Job Responsibility:

  • Provide end-to-end technical support for transmission access and backbone networks across all operational levels, including on-call support for critical incidents
  • Investigate, troubleshoot, and resolve critical transmission network faults, ensuring timely handling of customer complaints and service-impacting issues
  • Initiate and support actions to improve network quality, availability, resilience, and performance measurement in line with agreed standards
  • Perform regular health checks on transmission nodes and support enhancement projects to maintain high network reliability and operational excellence
  • Follow transmission, change management, and service management processes, ensuring accurate reporting, timely escalation, and compliance with agreed SLAs

Requirements:

  • Minimum 3 years of experience in transmission or transport network operations
  • Strong troubleshooting and analytical skills in high-pressure, service-impacting situations
  • Good understanding of mobile networks including GSM, 3G, and 4G technologies
  • Ability to work effectively with multiple stakeholders and internal teams
  • Excellent communication & presentation skills
  • Strong knowledge of microwave transmission systems and IP networking
  • Hands-on experience with microwave nodes including E-band technologies (e.g. Ericsson, Huawei, SAIE or equivalent)
  • Experience with backbone transmission nodes (e.g. Huawei or equivalent)
  • CCNA-level networking knowledge (mandatory)

Nice to have:

Basic knowledge of Python programming and automation or scripting tools is an advantage

Additional Information:

Job Posted:
February 13, 2026

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