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Four Seasons Logo Four Seasons · Hospitality and Tourism

Turndown Attendant

United States of America, Miami · Job Posted May 10, 2026
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Job Description

The Four Seasons Hotel Miami is looking for a Turndown Attendant who share a passion for excellence and who infuse enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

Job Responsibility

  • Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in
  • Has a set number of occupied rooms to clean during a shift
  • Removes used towels and replaces them with clean ones from the Linen Closet
  • Wipes down any wet services in the bathroom
  • Folds any clothing left in room and places it in appropriate spot
  • Removes Room Service trays, dishes and carts to service landings
  • Closes drapes, reduces lighting, turn music on softly and prepares bed
  • Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens
  • Prepares unoccupied rooms for turndown for arriving guests
  • Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed
  • Comply with Four Seasons’ Work Rules and Standards of Conduct
  • Work harmoniously and professionally with co-workers and supervisors

Requirements

  • Must be able to work all shifts including, AM's, PM's, weekends, and holidays
  • Be able to work in a standing position for long periods of time up to 8 hours a day
  • Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision
  • Ability to satisfactorily communicate in English
  • Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards
  • Ability to grasp, bend, and stoop
  • push or pull heavy loads weighing up to 30 lbs
  • Previous experience in housekeeping is strongly preferred
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