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Four Seasons Logo Four Seasons · Hospitality and Tourism

Turndown Attendant

United States of America, Santa Fe 18.04 USD / Hour · Job Posted February 01, 2026
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Job Description

Join our team in the Land of Enchantment! Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our housekeeping team- a turndown attendant who infuses enthusiasm into everything they do and shares our passion for service excellence!

Job Responsibility

  • Use your genuine and authentic personality to make a positive impression on guests while preparing rooms for the evening
  • Approach every guest and employee interaction as a confident problem solver, delivering the highest level of hospitality and accommodating special requests whenever possible
  • Uphold meticulous attention to detail and Four Seasons quality standards. understanding the impact a spotless room has on the guest experience
  • Adapt quickly to changes and multitask effectively, assisting with guest requests and operational needs
  • Answer guest calls and direct them appropriately in the absence of a Communications Operator

Requirements

  • 1+ years housekeeping experience, preferably in a luxury hospitality environment
  • Flexible schedule- availability to work evenings, weekends, and holidays
  • A passion for cleanliness and organization
  • Ability to stand for an entire shift and lift/pull up to 30lbs.

Nice to have

  • A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with guests
  • Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
  • A collaborative team player who actively supports and encourages colleagues to achieve shared success

What we offer

  • Free and discounted stays at 135 Four Seasons locations worldwide
  • Global growth opportunities
  • Food & beverage and spa discounts
  • Free employee meals
  • Complimentary employee parking
  • Comprehensive training & development
  • Medical benefits, including parental leave
  • 401(k) Retirement Plan
  • PTO + sick leave pay
  • A culture that breeds success and rewards
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