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Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
Job Responsibility:
Clean and maintain all corridors, elevators, landings, and service areas on guest room floors
Provide linen supplies for Room Attendants and stock floor closets with Linen and Supplies
Deliver and retrieve items requested by guests and Night Manager
Removing garbage, stripping linen and assist in bed making in heavy turn around days
Sort linen by kind (terry and flatwork pieces)
Filling and sanitizing re-usable bathroom amenities
Packing closets with linen according to par levels previously set
Distribute linen and other items to housekeeping pantries
Maintain line pantries clean and organized
Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors
Vacuum/mop sweep/damp mop/spot clean/spray buffing of floor surfaces, using machinery as required
High and low dust (including skirting boards/window ledges/curtain rails/notice boards/picture frames/furniture/doors and door stays)
Vacuum carpeted areas, daily removal of spots or stains, and shampooing of carpets using machinery on housekeeping supervisor instruction
Damp clean all telephones
Flipping Inspecting and steam cleaning mattress and other upholster goods
Clean baths, showers, and sinks, polish all chromium fittings
Assist with curtain changing and upholstery cleaning
Waxing, stripping and buffing all assigned floors
Polishing floors and carpet extraction
Requirements:
Previous experience in Housekeeping industrial cleaning
Previous experience in stone, hardwood floors and carpet care treatment
Ability to lift 80 pounds, pull, and push heavy objects
Flexibility on the schedule and able to work different shifts, including overnight when required
Knowledge of proper chemical handling
Prior guest relations training
High school graduate or equivalent vocational training