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Turndown Attendant

United States of America, Palm Beach · Job Posted June 03, 2026
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Job Description

The Turndown Attendant is responsible for preparing guest rooms for evening service, ensuring a relaxing and welcoming environment in line with Four Seasons standards. This role focuses on detail-oriented service, anticipating guest preferences, and delivering a personalized experience. This position is part of the Housekeeping team, reporting to the Housekeeping Management team.

Job Responsibility

  • Service a designated number of occupied rooms during evening shifts, preparing them for turndown
  • Replace used towels, refresh bathrooms, and ensure all surfaces are clean and presentable
  • Prepare beds for evening comfort, adjust lighting, close drapes, and create a relaxing room ambiance
  • Carefully handle and organize guest belongings, such as folding clothing when appropriate
  • Remove room service trays, dishes, and carts from guest areas
  • Restock guest amenities including toiletries and in-room supplies
  • Prepare unoccupied rooms for arriving guests as needed
  • Perform full Room Attendant duties when required, including late check-out rooms
  • Maintain housekeeping carts and linen closets stocked and organized
  • Respond promptly to guest requests and communicate preferences to management
  • Support other housekeeping functions during high volume periods
  • Follow all safety, cleanliness, and operational procedures

Requirements

  • High school diploma or equivalent experience
  • Previous housekeeping or cleaning experience in a hotel environment preferred
  • Minimum of 6 months of related experience is an asset
  • Ability to read, write, and communicate effectively in English
  • Strong attention to detail and organization skills
  • Ability to work independently and as part of a team
  • Flexible availability, including evenings, weekends, and holidays

What we offer

  • Competitive Salary & Wages
  • Comprehensive benefits package
  • 401(k) Retirement Plan
  • Excellent training and development opportunities
  • Complimentary accommodations at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals

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