Turkish Customer Experience Officer Job at Randstad (Athens)

Chief Customer Officer

UltaHost is hiring a Chief Customer Officer (CCO) to lead and unify the entire c...

Location

United Arab Emirates , Dubai

Salary:

Not provided

UltaHost

Expiration Date

Until further notice

Requirements

7+ years in customer success, customer support, or operations leadership roles
Experience leading large, distributed customer-facing teams (40+ people across time zones)
Proven ability to reduce churn, increase retention, and improve NPS
Deep understanding of hosting platforms, SaaS delivery, or infrastructure services
Strong command of customer lifecycle strategy, escalation handling, and quality management
Familiarity with CRM tools (HubSpot, Salesforce), support tools (Intercom, Freshdesk), and ticket platforms
Strategic mindset with hands-on execution ability
Fluent in English (additional languages like Arabic, Turkish, or Russian are a plus)

Job Responsibility

Define and execute UltaHost’s global customer experience strategy
Lead Customer Success, Support, Onboarding, and Retention departments
Drive metrics like NRR (Net Revenue Retention), CSAT, NPS, and churn reduction
Build unified processes across departments to improve every stage of the customer journey
Champion customer voice in product, marketing, and operations decisions
Oversee service quality, ticketing standards, and multi-language support performance
Lead the strategy for onboarding automation, customer education, and loyalty programs
Ensure high performance through KPIs, training systems, and management structure
Collaborate closely with the CTO, CMO, and COO to align platform experience with customer needs
Regularly review data from CRM, WHMCS, Intercom, and user behavior to make decisions

What we offer

Executive salary with equity/token incentives
Ownership of global customer operations and impact on strategic direction
Collaboration with founders and executive team on scaling operations
Dubai-based headquarters access or full remote flexibility
High-growth environment with global exposure and responsibility

Fulltime

Customer Service / Supply Chain Representative

70% Customer Service 30% supply chain responsibilities

Location

Turkey , Istanbul

Salary:

Not provided

Evonik Industries

Expiration Date

Until further notice

Requirements

Knowledge about foreign trade payment conditions such as LC, bank contracts, etc.
Computer skills
especially good knowledge in SAP, MS Office (Excel), Outlook
Efficient work and good management of time and workflow
Good knowledge of foreign/internal trade and the economic market
Good knowledge of local trade regulations
Good knowledge about customs (import, export), transit regulations
Bachelor's degree and more than 3 years of job experience in above mentioned areas
Fluent language skills in Turkish, English and/or German
Excellent cooperation and communication skills, team worker, problem solver

Job Responsibility

Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships
Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, documentations, sampling and trials and control of customer terms and conditions
Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service
Collaborate with head office, internal stakeholders and customers on order management, sales, purchasing, customer accounts inquiries, and logistics, as required
Ensure accurate and timely reporting of all other relevant sales and customer related activities
Maintain accurate and up-to-date customer records and ensure accurate data is entered to SAP
Prepare reports for the Business Managers, Head Customer Service / Supply Chain and Head Office
Provide back up support to absent employees as directed

Fulltime

Sales representative

Supermicro in 's-Hertogenbosch is looking for a dynamic Sales Representative per...

Location

Netherlands , 's-Hertogenbosch

Salary:

3200.00 - 3500.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

1 to 3 years of relevant experience
Experience in the IT industry is beneficial
Fluent in English (written and oral)
Proficiency in Dutch or Turkish is a bonus
Proficient in Microsoft Office (especially Excel)
Hands-on experience with SAP or other ERP systems
Customer-oriented team player
Administrative excellence
Ability to adapt to a diverse, high-energy culture

Job Responsibility

Sales account maintenance
Provide technical and administrative product information to customers
Daily sales order processing and data entry
Work with Sales and Sales Support to qualify opportunities and build strategic target lists
Develop relationships with prospects
Monitor inventory
Negotiate prices
Enter and monitor order stats
Facilitate credit and negotiate returns
Produce clear, insightful reports

What we offer

Travel expenses € 0.23 per km
Working in an international team
Working in a fast growing tech company
Weekly payment
Pension from day 1
Unlimited free coffee, tea, and fruit during breaks
Annual company events such as the Midsummer celebration and the Christmas gathering

Fulltime

Spa Receptionist

Spa Receptionist works directly and actively support the role of the Spa Manager...

Location

Türkiye , Istanbul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Good command of written and spoken English
Superior organization skills
An understanding of the Spa & Health Club environment
Strong people interaction skills, warm and welcoming to hotel guests, patrons and all hotel employees
Excellent customer service skills with great enthusiasm, superior interpersonal skills, result oriented and highly self motivated
Provides a genuine and constant level of exceptional services and understands Golden Rule
Work effectively in a variety of situations with different individuals and groups to provide best quality service
Consistently role models excellent guest service by being involved in the operation as needed and providing same level of service to employees
Efficient on complaint handling to reach satisfactory results, creative and practical to enhance service quality
Fluent in English, clear and polite conversation skill in Turkish

Job Responsibility

Performs all face to face, phone and e-mail reception duties
Handles opening and closing accounting daily
Ensures ultimate guest experience through guidance inside the Spa and Health Club areas

Fulltime

Driver

This role is in support of Cencora's global logistics and storage services marke...

Location

Turkey , Istanbul

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Valid driver’s license
Turkish language - Native/Advanced level - is mandatory
English language - B1 fluent level - will be a plus
Proven experience as a driver at least 2 years, preferably in domestic and international transportation - will be an advantage
Strong knowledge of traffic laws, road safety regulations, and customs procedures
Ability to plan routes efficiently, including using GPS and other navigation tools, while considering international borders and regulations
Excellent time management and organizational skills
Strong communication and interpersonal skills to interact effectively with clients and team members
Familiarity with vehicle maintenance and troubleshooting is an advantage
Clean driving record with no major violations

Job Responsibility

Loads, unloads company vehicles with/of packages scheduled for pickups/deliveries
Checks correctness and completeness of consignment during pickups/deliveries
Consults with dispatching on best route available for a timely delivery/pickup
Must be able to read and interpret maps and driving directions to plan the most efficient route
Must make sure that the House Way Bill is properly completed by shipper and/or consignee
Uses cell phone to immediately report on progress or problem of deliveries, pick ups and to secure permanent availability
Verifies good order of packages and/or envelopes
Provides a communication link between customers and office staff. Any customer feedback must immediately be reported to drivers’ dispatcher
Keeps the assigned vehicle clean inside and outside
Must execute regular pre-trip inspections

Fulltime

Senior Business Analyst & Consultant - Conversational AI

We are looking for a “Senior Business Analyst & Consultant” for our growing Prof...

Location

Turkey , İstanbul & Ankara

Salary:

Not provided

SESTEK

Expiration Date

Until further notice

Requirements

University degree in science or engineering (not determinant for this position)
Excellent verbal and written communication skills in Turkish and English
Minimum 4 years of work experience, including at least 3 years in business analysis or product/project consultancy (AI, IT or call center technologies)
Good knowledge of MS Office, basic data analysis, and diagramming tools (Visio, Draw.io)
General knowledge of customer interaction technologies (telephony, contact center, mobile, webchat, etc.)
Eager to learn and adaptable to technology changes

Job Responsibility

Learning the details of Sestek solutions (Conversational AI)
Developing strong relationships with customers’ business and development teams
Analyzing business needs and designing the best solution within Sestek products
Providing consultancy service and training to customers using Sestek products
Maintaining relationships with customers to increase customer commitment
Assisting with high-severity requests or issue escalations, as needed
Reporting on product-based demands of customers and providing insights about new features or improvements

What we offer

Private health insurance, meal card, transportation allowance
Monthly budget for external activities with your colleagues
Incentive for graduate and postgraduate studies
Training opportunities for technical and personal development as well as support for certificate programs related to the field of profession
Birthday celebrations, parties and happy hours, "Welcome to Spring/Fall" events
Breakfast and healthy snacks at office all day long

Senior Business Analyst & Consultant - Conversational AI

We are looking for a “Senior Business Analyst & Consultant” for our growing Prof...

Location

Turkey , İstanbul & Ankara

Salary:

Not provided

SESTEK

Expiration Date

Until further notice

Requirements

University degree in science or engineering (not determinant for this position)
Excellent verbal and written communication skills in Turkish and English
Minimum 4 years of work experience, including at least 3 years in business analysis or product/project consultancy (AI, IT or call center technologies)
Good knowledge of MS Office, basic data analysis, and diagramming tools (Visio, Draw.io)
General knowledge of customer interaction technologies (telephony, contact center, mobile, webchat, etc.)
Eager to learn and adaptable to technology changes

Job Responsibility

Learning the details of Sestek solutions (Conversational AI)
Developing strong relationships with customers’ business and development teams
Analyzing business needs and designing the best solution within Sestek products
Providing consultancy service and training to customers using Sestek products
Maintaining relationships with customers to increase customer commitment
Assisting with high-severity requests or issue escalations, as needed
Reporting on product-based demands of customers and providing insights about new features or improvements

What we offer

Private health insurance, meal card, transportation allowance
Monthly budget for external activities with your colleagues
Incentive for graduate and postgraduate studies
Training opportunities for technical and personal development as well as support for certificate programs related to the field of profession
Birthday celebrations, parties and happy hours, "Welcome to Spring/Fall" events
Breakfast and healthy snacks at office all day long

Sr. Sales and Application Engineer

FMC HR is looking for a Sr. Sales and Application Engineer to expand the activit...

Location

Türkiye , Istanbul

Salary:

Not provided

FMC Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Mechatronics or Mechanical Engineering
Relevant (min. 3-5 years) professional experience in technical consulting or sales, preferably in Drive Technology
Ability to effectively present information and respond to questions from design engineers as well as from commercial managers
Ability to successfully negotiate commercial and project contracts
Fluent English language skills
Very good skills in MS Office and CRM systems
Willingness to travel within Türkiye
Willingness to participate in technical trainings and sales meetings in Germany

Job Responsibility

Pro-actively analyse the Türkiye market and acquire new customers and projects
Present the Harmonic Drive® SE product portfolio and answer technical questions
Analyse customer needs and select appropriate products
Provide technical support to customer projects
Create quotes, negotiate contracts and support the customer during order process
Develop a sales and marketing strategy for the Turkish market
Manage and continue developing existing customers and projects
Work closely with the technical and commercial team in Germany

What we offer

Opportunity to independently develop a growing market
Opportunity to grow with an internationally operating company
Excellent training and support from the HQ in Germany
Competitive salary and performance related renumeration
A permanent position in a both long-established and innovative German company

Fulltime

Turkish Customer Experience Officer

Randstad

Location:
Greece , Athens

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 14, 2026

Expiration:
December 30, 2026

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Job Description:

Job Responsibility:

Requirements:

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Expiration:December 30, 2026

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