This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgettable holiday experiences across our destinations. From the moment you join, you’ll play a key role in making every moment special - whether that’s offering a warm welcome, solving challenges, or sharing local knowledge to bring the destination to life. Your passion for great service and your ability to adapt will make a real difference to our guests - and help keep TUI a trusted name in travel.
Job Responsibility
Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one
Engage with guests from around the world to identify their needs and offer tailored recommendations
Promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue
Handle changes and challenging situations effectively to provide the best possible service to our guests
Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
Monitor progress with sales and/or service updates, as well as guest feedback
Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service
Requirements
Vietnamese right to work
fluent in German
highly independent and self-motivated
comfortable working autonomously with minimal on-site support
passion for the travel industry and customer service
digital savviness
strong problem-solving abilities
fully conversational in English and German
additional languages will be helpful
may need to hold a valid manual driving license depending on the role or languages spoken
What we offer
Competitive salary
Comprehensive training
Uniform provided
Community involvement with local charity and sustainability initiatives like the TUI Care Foundation
Accommodation, meals and non-alcoholic beverages provided during hotel's opening hours
Option to provide own accommodation and meals for a higher base salary
Company iPad & uniform
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & language lessons
Complimentary access to dedicated WeCare Team & 24/7 Wellbeing Hub
Permanent contract with career growth opportunities