Tui Service Support Rep Job at TUI (Funchal)

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Tui Service Support Rep

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgett...

Location

Vietnam , Danang

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Vietnamese right to work
fluent in German
highly independent and self-motivated
comfortable working autonomously with minimal on-site support
passion for the travel industry and customer service
digital savviness
strong problem-solving abilities
fully conversational in English and German
additional languages will be helpful
may need to hold a valid manual driving license depending on the role or languages spoken

Job Responsibility

Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one
Engage with guests from around the world to identify their needs and offer tailored recommendations
Promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue
Handle changes and challenging situations effectively to provide the best possible service to our guests
Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
Monitor progress with sales and/or service updates, as well as guest feedback
Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service

What we offer

Competitive salary
Comprehensive training
Uniform provided
Community involvement with local charity and sustainability initiatives like the TUI Care Foundation
Accommodation, meals and non-alcoholic beverages provided during hotel's opening hours
Option to provide own accommodation and meals for a higher base salary
Company iPad & uniform
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & language lessons
Complimentary access to dedicated WeCare Team & 24/7 Wellbeing Hub

Fulltime

TUI Service Support Rep

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgett...

Location

Croatia , Dubrovnik

Salary:

1237.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
A quick learner, ready to master the technology and tools needed for the role
Excel in fast-paced and dynamic environments, using multitasking and organizational skills
A highly motivated, target-driven person with a positive mindset towards achieving results
Turning challenges into opportunities and remain calm under pressure
Communicate clearly and effectively
Hold a driving license and fully conversational in English

Job Responsibility

Create special moments for our guests
Engage with guests from around the world to identify their needs and offer tailored recommendations
Stay flexible and effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
Collaborate with colleagues, teams, suppliers, and partners from all over the world
Monitor progress with service/sales updates, as well as guest feedback

What we offer

A company iPad & uniform are of course standard
Work week of 40 hours with minimum 1.5 days off
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
We offer permanent or seasonal contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise

Fulltime

TUI Service Support Rep

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgett...

Location

Spain , Playa de Muro; Cala Millor

Salary:

1879.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
A quick learner, ready to master the technology and tools needed for the role
Excel in fast-paced and dynamic environments, using multitasking and organizational skills
Proactively identify and resolve issues creatively before they escalate
Communicate clearly and effectively, both face-to-face and online
Hold a driving license
Fully conversational in English and German
Have the right to work in Spain
Live in the North or the East of Mallorca

Job Responsibility

Create special moments for our guests, making them feel welcome and happy
Engage with guests to identify their needs and offer tailored recommendations
Provide local expertise to match products with guests’ preferences
Effectively manage changes and challenging scenarios, providing support for high-profile cases and hospitalizations
Collaborate with colleagues, teams, suppliers, and partners from all over the world
Monitor progress with service updates and guest feedback

What we offer

Competitive salary
Earned commission
Company iPad
Uniform provided
Work week of 39 hours with minimum 2 days off
22 days of Holiday + two extra days (Birthday and Happy day)
Discounts and multiple offers with TUI Club De Benefits
Option to obtain a discounted private health insurance
Pay for all training days completed
Free access to TUI Learning Hub, TUI Skills Academy & language lessons

Fulltime

TUI Service Support Rep

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgett...

Location

Spain , Nerja; Malaga

Salary:

1879.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
A quick learner, ready to master the technology and tools needed for the role
Excel in fast-paced and dynamic environments, using multitasking and organizational skills
Proactively identify and resolve issues creatively before they escalate
Communicate clearly and effectively, both face-to-face and online
Hold a driving license
Fully conversational in Dutch & English

Job Responsibility

Create special moments for our guests
Engage with guests from around the world to identify their needs and offer tailored recommendations
Provide local expertise to help match our products with guests’ preferences
Stay flexible: Effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
Collaborate with colleagues, teams, suppliers, and partners from all over the world
Monitor progress with service updates, as well as guest feedback and celebrate successes in meeting targets, solving problems, and providing great service

What we offer

Competitive salary
Comprehensive training
Uniform provided
Community initiatives like the TUI Care Foundation
Work week of 39 hours with minimum 1.5 days off
22 days of Holiday + two extra days
Discounts and multiple offers with TUI Club De Benefits
Option to obtain a discounted private health insurance
Pay for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub

Fulltime

TUI Service Support Rep

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgett...

Location

United States , Orlando

Salary:

19.00 USD / Hour

TUI

Expiration Date

Until further notice

Requirements

A consistently happy colleague and great team player
A highly engaging communicator - confident and remaining calm and empathetic in a crisis or difficult situations
Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services
You are fully conversational in English, have a driving license and your own personal vehicle
Willing to work weekends and holidays with a set schedule during the 9-month season (2 consecutive days off per week)
The right to live and work in the U.S.
You are highly independent, organized, and efficient and represent our ‘TUI Smile’ at all times

Job Responsibility

You will pro-actively inform and communicate with guests in a digital way
Comfortable speaking to our guests and internal suppliers on the phone (outbound and inbound calls) whilst in destination and prior to arrival in Florida
You will be supporting our international guests in more complex, sensitive, or emergency situations that need that extra special attention
It all starts with you uncovering guests’ holiday needs and matching them with the right service solution
You will be able to monitor and celebrate your success with regular target updates and guest feedback results for service provided in your hotels and how well you have ‘solved on the spot’
You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable jobs throughout your recruitment experience

What we offer

Competitive salary
Comprehensive training
Uniform provided
Community
Opportunity to sell to our guests and earn commission
A company iPad & uniform are of course standard
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Get involved with charity and sustainability initiatives like the TUI Care Foundation

TUI Service Support Rep

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgett...

Location

Turkey , Antalya

Salary:

35520.00 TL / Month

TUI

Expiration Date

Until further notice

Requirements

Hold a driving license
Fully conversational in German or Dutch, plus English
Additional languages would be a great asset
Dedicated to making our guests happy
A quick learner, ready to master the technology and tools needed for the role
Excel in fast-paced and dynamic environments, using multitasking and organizational skills
Proactively identify and resolve issues creatively
Communicate clearly and effectively, both face-to-face and online

Job Responsibility

Create special moments for our guests through both digital and face-to-face interactions
Engage with guests from around the world to identify their needs and offer tailored recommendations
Provide local expertise to help match our products with guests’ preferences
Stay flexible: Effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
Collaborate with colleagues, teams, suppliers, and partners from all over the world
Monitor progress with service updates, as well as guest feedback and celebrate successes in meeting targets

What we offer

Meal allowance with Multinet card
1 day off/week
A company iPad & uniform
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise

Fulltime

TUI Hotel or Service Rep

Are you ready to embark on an exciting journey in the world of travel and touris...

Location

Salary:

825.00 - 980.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

EU passport
Willing to relocate for the duration of the summer season
Speak English plus one of the following languages: Dutch, Dutch and French, German, Danish or Norwegian
For speakers of languages other than German: a valid manual driver's license and a minimum age of 21

Job Responsibility

Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one
Engage with guests from around the world to identify their needs and offer tailored recommendations
Hotel Reps: promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue
Hotel Reps: handle changes and challenging situations effectively to provide the best possible service to our guests
Service Support Reps: effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
Service Support Reps: ensure guests receive appropriate care and help, including face-to-face interactions when needed
Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
Monitor progress with sales and/or service updates, as well as guest feedback
Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service

What we offer

Private Health Insurance with Allianz or Sanitas included
Accommodation with your own private bedroom and bills included
Work permits, background and/or medical checks arranged and included
Return flights, company iPad and uniform included
Comprehensive onsite start of season training with accommodation and pay included
Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career
Extra commission of 400-500€ gross per month with no upper limit
Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation
Optional winter work opportunities

Fulltime

TUI Sales & Excursion Rep

Become the local expert, passionately showcasing the best of our destinations, i...

Location

Türkiye

Salary:

825.00 EUR / Month

TUI Group

Expiration Date

Until further notice

Requirements

EU passport
Willing to relocate for the summer season
Polish or Czech plus English
Driving license is mandatory

Job Responsibility

Become the local expert, passionately showcasing the best of our destinations, including culture, history, and sustainability
Guide guests in discovering and booking excursions and TUI Experiences
Escort excursions in our destinations, providing engaging commentary, support, and service
Support our guests by answering questions, helping them use the TUI App and website
Monitor your success through sales achievements and guest feedback
Promote sustainability and encourage guests to make a positive impact while travelling

What we offer

Private Health Insurance with Allianz or Sanitas
Free accommodation with your own private bedroom and bills included
Work permits, background and/or medical checks arranged and included
Flights to and from destination, company iPad and uniform included
Comprehensive onsite start of season training with accommodation and pay included
Access to free language lessons and the TUI Learning Hub
Take home net basic of 825€ per month plus commissions from sales
Permanent or seasonal contracts

Fulltime

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Tui Service Support Rep

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