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As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgettable holiday experiences across our destinations. From the moment you join, you’ll play a key role in making every moment special - whether that’s offering a warm welcome, solving challenges, or sharing local knowledge to bring the destination to life.
Job Responsibility:
Create special moments for our guests through both digital and face-to-face interactions
Engage with guests from around the world to identify their needs and offer tailored recommendations
Provide local expertise to help match our products with guests’ preferences
Stay flexible: Effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
Collaborate with colleagues, teams, suppliers, and partners from all over the world
Monitor progress with service updates, as well as guest feedback and celebrate successes in meeting targets
Requirements:
Hold a driving license
Fully conversational in German or Dutch, plus English
Additional languages would be a great asset
Dedicated to making our guests happy
A quick learner, ready to master the technology and tools needed for the role
Excel in fast-paced and dynamic environments, using multitasking and organizational skills
Proactively identify and resolve issues creatively
Communicate clearly and effectively, both face-to-face and online
Nice to have:
Additional European languages
What we offer:
Meal allowance with Multinet card
1 day off/week
A company iPad & uniform
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise