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TUI Service Support Rep

Turkey, Antalya 35520.00 TL / Month · Job Posted January 22, 2026
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Job Description

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgettable holiday experiences across our destinations. From the moment you join, you’ll play a key role in making every moment special - whether that’s offering a warm welcome, solving challenges, or sharing local knowledge to bring the destination to life.

Job Responsibility

  • Create special moments for our guests through both digital and face-to-face interactions
  • Engage with guests from around the world to identify their needs and offer tailored recommendations
  • Provide local expertise to help match our products with guests’ preferences
  • Stay flexible: Effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
  • Collaborate with colleagues, teams, suppliers, and partners from all over the world
  • Monitor progress with service updates, as well as guest feedback and celebrate successes in meeting targets

Requirements

  • Hold a driving license
  • Fully conversational in German or Dutch, plus English
  • Additional languages would be a great asset
  • Dedicated to making our guests happy
  • A quick learner, ready to master the technology and tools needed for the role
  • Excel in fast-paced and dynamic environments, using multitasking and organizational skills
  • Proactively identify and resolve issues creatively
  • Communicate clearly and effectively, both face-to-face and online

Nice to have

Additional European languages

What we offer

  • Meal allowance with Multinet card
  • 1 day off/week
  • A company iPad & uniform
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
  • Growth opportunities tailored to your unique skills and expertise

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