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TUI Hotel, Service Rep

https://www.tui.com Logo

TUI

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Location:
Turkey , Antalya

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Contract Type:
Not provided

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Salary:

22770.00 - 27325.00 TL / Month

Job Description:

We are seeking digital experienced and helpful individuals to join our diverse team of Hotel or Service Reps. The role involves creating special moments for guests, engaging with them to identify their needs, promoting and selling experiences, and handling challenging situations. The job offers a competitive salary, commission, and various benefits including training opportunities and involvement in charity initiatives.

Job Responsibility:

  • Create special moments for guests
  • Make guests feel welcome and happy
  • Engage with guests to identify their needs and offer tailored recommendations
  • Promote and sell experiences effectively
  • Exceed sales targets and boost revenue
  • Handle changes and challenging situations effectively
  • Provide crucial support for high-profile cases and hospitalizations
  • Ensure guests receive appropriate care and help
  • Collaborate with colleagues, teams, suppliers, and partners
  • Monitor progress with sales and/or service updates
  • Celebrate successes in meeting sales and/or service targets

Requirements:

  • Right to work in Türkiye
  • Speak German or Dutch
  • Fully conversational in German or Dutch or Dutch/French or Polish or Swedish
  • Depending on the role, hold a valid driving license
  • Friendly and empathetic
  • Quick learner
  • Highly motivated and target-driven
  • Excellent in fast-paced and dynamic environments
  • Strong multitasking and organizational skills
  • Ability to handle challenging situations
  • Clear and effective communication skills
  • Ability to adjust communication style to fit the situation
  • Confident to present in front of an audience

Nice to have:

  • Experience in tourism
  • Experience in customer service
  • Experience in sales
  • Experience in handling high-profile cases and hospitalizations
What we offer:
  • Basic salary starting at 22,770 - 27,325 TL net/monthly
  • Earned commission on top
  • Average commission potential starting from 10,000 TL per month with no upper limit
  • Company iPad & uniform
  • Work week of 45 hours with minimum 1.5 days off
  • Meal allowance with Multinet card
  • Paid training days
  • Free access to TUI Learning Hub, TUI Skills Academy & language lessons
  • Involvement in charity and sustainability initiatives
  • Complimentary access to WeCare Team & 24/7 Wellbeing Hub
  • Growth opportunities tailored to unique skills and expertise

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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