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TUI Hotel Rep

Bulgaria, Bourgas 988.00 EUR / Month · Job Posted December 28, 2025
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Job Description

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgettable holiday experiences across our destinations. From the moment you join, you’ll play a key role in making every moment special - whether that’s offering a warm welcome, solving challenges, or sharing local knowledge to bring the destination to life. Your passion for great service and your ability to adapt will make a real difference to our guests - and help keep TUI a trusted name in travel.

Job Responsibility

  • Create special moments for guests
  • Make guests feel welcome and happy
  • Build a strong connection with each guest
  • Engage with guests to identify needs and offer tailored recommendations
  • Promote and sell experiences effectively
  • Match products with guests’ preferences
  • Aim to exceed sales targets and boost revenue
  • Handle changes and challenging situations effectively
  • Collaborate with colleagues, teams, suppliers, and partners
  • Monitor progress with sales and service updates
  • Monitor guest feedback
  • Celebrate successes in meeting sales targets, solving problems, and providing great service

Requirements

  • Right to work in Bulgaria
  • Fully conversational in English
  • Hold a driving license
  • Dedicated to making guests happy
  • Quick learner, ready to master technology and tools
  • Highly motivated, target-driven with a positive mindset
  • Able to turn challenges into opportunities and remain calm under pressure
  • Communicate clearly and effectively
  • Adjust communication style to fit the situation
  • Comfortable presenting in front of an audience

Nice to have

Additional languages

What we offer

  • Commission potential starting from 200 € per month with no upper limit
  • Company iPad
  • Uniform
  • Additional Health Insurance (Euroins)
  • Food Voucher (52 €/month)
  • Work week of 40 hours with minimum 1.5 days off
  • 20 days of paid leave per calendar year
  • Paid for all training days
  • Free access to TUI Learning Hub, TUI Skills Academy & language lessons
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation
  • Complimentary access to dedicated WeCare Team & 24/7 Wellbeing Hub
  • Growth opportunities tailored to unique skills and expertise

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