TUI Hotel Rep

• Create special moments for our guests
• Make them feel welcome and happy, building a strong connection with each one
• Engage with guests from around the world to identify their needs and offer tailored recommendations
• Promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue
• Be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests
• Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
• Monitor progress with sales and service updates, as well as guest feedback
• Celebrate successes in meeting sales targets, solving problems, and providing great service

• Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
• A quick learner, ready to master the technology and tools needed for the role
• Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services
• A highly motivated, target-driven individual with a positive mindset towards achieving results
• Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience
• Turning challenges into opportunities and remain calm under pressure
• Proactively identify and resolve issues creatively before they escalate
• Communicate clearly and effectively, both face-to-face and online
• Able to adjust style to fit the situation, keep interactions positive, and confident to present in front of an audience
• Hold a driving license, have an own car and fully conversational in English and German
• Additional languages would be a great asset

Additional languages

• A company iPad & uniform are of course standard
• Work week of 39 hours with minimum 1.5 days off
• 22 days of Holiday + two extra days
• Discounts and multiple offers with TUI Club De Benefits
• Option to obtain a discounted private health insurance
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
• We offer permanent or seasonal contracts, starting in April till the end of October 2025
• Career growth opportunities