TUI Hotel Rep

• Create special moments for our guests. Make them feel welcome and happy, building a strong connection with each one
• Engage with guests from around the world to identify their needs and offer tailored recommendations
• Promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue
• Be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests
• Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
• Monitor progress with sales and service updates, as well as guest feedback. Celebrate successes in meeting sales targets, solving problems, and providing great service.

• Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
• A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services
• A highly motivated, target-driven individual with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience
• Turning challenges into opportunities and remain calm under pressure. Proactively identify and resolve issues creatively before they escalate
• Communicate clearly and effectively, both face-to-face and online. Able to adjust style to fit the situation, keep interactions positive, and confident to present in front of an audience
• Hold a driving license and fully conversational in English. Additional languages would be a great asset.

Additional languages would be a great asset.

• A basic salary starting at $158,000.00 MXN gross/year and earned commission on top
• Average commission potential starting from $450 USD - $600 USD per month with no upper limit
• A company iPad & uniform
• Work week of 48 hours with minimum 1.5 days off
• 16 days of holiday (on a full year) + two extra days (on your Birthday and one Happy day)
• Discounts and multiple offers with TUI Club De Benefits
• Payment for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
• Opportunities for involvement with charity and sustainability initiatives
• Permanent or seasonal contract options
• Growth opportunities tailored to unique skills and expertise.