TUI Hotel Rep

• Create special moments for our guests
• Make them feel welcome and happy, building a strong connection with each one
• Engage with guests from around the world to identify their needs and offer tailored recommendations
• Promote and sell our experiences effectively to match our products with guests’ preferences
• Aiming to exceed sales targets and boost revenue
• Handle changes and challenging situations effectively to provide the best possible service to our guests
• Collaborate with colleagues, teams, suppliers, and partners from all over the world
• Embrace our diverse TUI culture
• Monitor progress with sales and service updates
• Monitor guest feedback
• Celebrate successes in meeting sales targets, solving problems, and providing great service

• Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
• A quick learner, ready to master the technology and tools needed for the role
• Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services
• A highly motivated, target-driven individual with a positive mindset towards achieving results
• Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience
• Turning challenges into opportunities and remain calm under pressure
• Proactively identify and resolve issues creatively before they escalate
• Communicate clearly and effectively, both face-to-face and online
• Able to adjust style to fit the situation, keep interactions positive, and confident to present in front of an audience
• Hold a driving license and fully conversational in English
• Additional languages would be a great asset

Additional languages

• Competitive salary
• Comprehensive training
• Uniform provided
• Work week of 48 hours with minimum 1.5 days off
• 16 days of holiday on a full year + two extra days for birthday and one happy day off
• Discounts and multiple offers with TUI Club De Benefits
• Commission potential starting from $450 USD - $600 USD per month with no upper limit
• Paid training days completed
• Free access to TUI Learning Hub, TUI Skills Academy & language lessons
• Involvement with charity and sustainability initiatives like the TUI Care Foundation
• Complimentary access to dedicated WeCare Team & 24/7 Wellbeing Hub