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TUI Hotel Rep

https://www.tui.com Logo

TUI

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Location:
Spain, Arrecife

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

19450.00 - 20600.00 EUR / Year

Job Description:

We are seeking digital experienced and helpful individuals to join our diverse team of Hotel Reps. If you have the right to work in Spain, live in or close to Playa Blanca, and speak English and ideally German, you'll have a chance to create unforgettable experiences, sell tailored services to guests, and grow your career with TUI.

Job Responsibility:

  • Create special moments for our guests
  • Make them feel welcome and happy, building a strong connection with each one
  • Engage with guests from around the world to identify their needs and offer tailored recommendations
  • Promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue
  • Be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests
  • Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
  • Monitor progress with sales and service updates, as well as guest feedback
  • Celebrate successes in meeting sales targets, solving problems, and providing great service.

Requirements:

  • Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
  • A quick learner, ready to master the technology and tools needed for the role
  • Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services
  • A highly motivated, target-driven individual with a positive mindset towards achieving results
  • Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience
  • Turning challenges into opportunities and remain calm under pressure
  • Proactively identify and resolve issues creatively before they escalate
  • Communicate clearly and effectively, both face-to-face and online
  • Able to adjust style to fit the situation, keep interactions positive, and confident to present in front of an audience
  • Be fully conversational in English and German.
What we offer:
  • Basic salary starts at €19,450 gross/year
  • Commission starting from €200 - €600 per month with no upper limit
  • Additional €20,600 gross/year salary for English plus German speakers
  • Company iPad
  • Uniform
  • 39-hour work week with 2 days off
  • 24 days of holiday (including Birthday & Happy Day)
  • Discounts and offers with TUI Club De Benefits
  • Discounted private health insurance
  • Payment for training days
  • Free access to TUI Learning Hub, TUI Skills Academy & language lessons
  • Access to charity and sustainability initiatives like TUI Care Foundation
  • Complimentary access to WeCare Team & 24/7 Wellbeing Hub
  • Career growth opportunities.

Additional Information:

Job Posted:
October 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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