TUI Hotel or Service Support Rep Job at TUI (Bourgas)

TUI Hotel, Service Rep | English Speaking

We are seeking digital experienced and helpful individuals like you to join our ...

Location

Turkey , Fethiye; Marmaris

Salary:

22770.00 - 27325.00 TL / Month

TUI

Expiration Date

Until further notice

Requirements

A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences
A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services
Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience
Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly
Turning challenges into opportunities and remaining calm under pressure. Proactively identify and resolve issues creatively before they escalate
Communicate clearly and effectively and able to adjust style to fit the situation. Keep interactions positive, and confident to present in front of an audience
Fully conversational in English
Depending on the role you need to hold a valid driving license

Job Responsibility

Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one
Engage with guests from around the world to identify their needs and offer tailored recommendations
Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue. They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests
Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed
Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service

What we offer

A job at TUI offers more than your basic salary
A company iPad & uniform are of course standard
Work week of 45 hours with minimum 1.5 days off
Meal allowance with Multinet card
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
growth opportunities tailored to your unique skills and expertise

Fulltime

TUI Hotel, Service Rep

We are seeking digital experienced and helpful individuals to join our diverse t...

Location

Turkey , Antalya

Salary:

22770.00 - 27325.00 TL / Month

TUI

Expiration Date

Until further notice

Requirements

Right to work in Türkiye
Speak German or Dutch
Fully conversational in German or Dutch or Dutch/French or Polish or Swedish
Depending on the role, hold a valid driving license
Friendly and empathetic
Quick learner
Highly motivated and target-driven
Excellent in fast-paced and dynamic environments
Strong multitasking and organizational skills
Ability to handle challenging situations

Job Responsibility

Create special moments for guests
Make guests feel welcome and happy
Engage with guests to identify their needs and offer tailored recommendations
Promote and sell experiences effectively
Exceed sales targets and boost revenue
Handle changes and challenging situations effectively
Provide crucial support for high-profile cases and hospitalizations
Ensure guests receive appropriate care and help
Collaborate with colleagues, teams, suppliers, and partners
Monitor progress with sales and/or service updates

What we offer

Basic salary starting at 22,770 - 27,325 TL net/monthly
Earned commission on top
Average commission potential starting from 10,000 TL per month with no upper limit
Company iPad & uniform
Work week of 45 hours with minimum 1.5 days off
Meal allowance with Multinet card
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & language lessons
Involvement in charity and sustainability initiatives
Complimentary access to WeCare Team & 24/7 Wellbeing Hub

Fulltime

TUI Hotel Rep

Join TUI as a Hotel Rep and be part of a truly international team that works har...

Location

Curaçao , Willemstad

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

A naturally helpful, adaptable and professional personality
100% guest focused - can interact with international guests, suppliers & TUI colleagues
Technically capable with a digital first attitude
Quick learner who has the willingness to learn and remains calm in a crisis
Driven by sales - can match the needs of our guest to the right products and sales channels
A highly engaging communicator who can build relationships virtually as well as face to face
Fluent in verbal and written Dutch & English, additional European languages advantageous
Driving licence required

Job Responsibility

Do everything possible to provide genuinely helpful service
Help and guide international guests through the digital self-service and sales tools available to them
Fully resolve all questions/enquiries during your first contact with a guest
Hit your resort revenue targets by promoting and selling our TUI experiences to your guests
Quickly learn operational and company knowledge using several types of digital technology
Daily contact with suppliers, colleagues & guests in destination to co-ordinate the daily operation
Give support and reassurance to guests who are experiencing disruption during their holidays
Support colleagues at the airport upon TUI arrivals

What we offer

Competitive salary
iPad & uniform provided
Free language lessons, learning weeks and development programmes
Excellent career development opportunities

Fulltime

TUI Hotel or Service Rep

Are you ready to embark on an exciting journey in the world of travel and touris...

Location

Salary:

825.00 - 980.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

EU passport
Willing to relocate for the duration of the summer season
Speak English plus one of the following languages: Dutch, Dutch and French, German, Danish or Norwegian
For speakers of languages other than German: a valid manual driver's license and a minimum age of 21

Job Responsibility

Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one
Engage with guests from around the world to identify their needs and offer tailored recommendations
Hotel Reps: promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue
Hotel Reps: handle changes and challenging situations effectively to provide the best possible service to our guests
Service Support Reps: effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
Service Support Reps: ensure guests receive appropriate care and help, including face-to-face interactions when needed
Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
Monitor progress with sales and/or service updates, as well as guest feedback
Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service

What we offer

Private Health Insurance with Allianz or Sanitas included
Accommodation with your own private bedroom and bills included
Work permits, background and/or medical checks arranged and included
Return flights, company iPad and uniform included
Comprehensive onsite start of season training with accommodation and pay included
Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career
Extra commission of 400-500€ gross per month with no upper limit
Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation
Optional winter work opportunities

Fulltime

TUI Service Support Rep

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgett...

Location

United States , Orlando

Salary:

19.00 USD / Hour

TUI

Expiration Date

Until further notice

Requirements

A consistently happy colleague and great team player
A highly engaging communicator - confident and remaining calm and empathetic in a crisis or difficult situations
Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services
You are fully conversational in English, have a driving license and your own personal vehicle
Willing to work weekends and holidays with a set schedule during the 9-month season (2 consecutive days off per week)
The right to live and work in the U.S.
You are highly independent, organized, and efficient and represent our ‘TUI Smile’ at all times

Job Responsibility

You will pro-actively inform and communicate with guests in a digital way
Comfortable speaking to our guests and internal suppliers on the phone (outbound and inbound calls) whilst in destination and prior to arrival in Florida
You will be supporting our international guests in more complex, sensitive, or emergency situations that need that extra special attention
It all starts with you uncovering guests’ holiday needs and matching them with the right service solution
You will be able to monitor and celebrate your success with regular target updates and guest feedback results for service provided in your hotels and how well you have ‘solved on the spot’
You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable jobs throughout your recruitment experience

What we offer

Competitive salary
Comprehensive training
Uniform provided
Community
Opportunity to sell to our guests and earn commission
A company iPad & uniform are of course standard
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Get involved with charity and sustainability initiatives like the TUI Care Foundation

TUI Hotel Rep

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgett...

Location

Dominican Republic , Punta Cana

Salary:

28841.00 DOP / Month

TUI Group

Expiration Date

Until further notice

Requirements

Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
A quick learner, ready to master the technology and tools needed for the role
Excel in fast-paced and dynamic environments, using multitasking and organizational skills
Proactively identify and resolve issues creatively before they escalate
Communicate clearly and effectively, both face-to-face and online
Hold a driving license
Fully conversational in German or Dutch plus English

Job Responsibility

Create special moments for our guests
Engage with guests from around the world to identify their needs and offer tailored recommendations
Provide local expertise to help match our products with guests’ preferences
Effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
Collaborate with colleagues, teams, suppliers, and partners from all over the world
Monitor progress with service updates, as well as guest feedback and celebrate successes in meeting targets, solving problems, and providing great service

What we offer

Company iPad & uniform
Work week of 48 hours with minimum 1.5 days off
14 days of holidays after the first year worked
Pay for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise

Fulltime

New

Buying Assistant

We are looking for a Buying Assistant to join our dynamic Buying Team here at Be...

Location

United Kingdom , Warrington

Salary:

27000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working within a buying environment
Strong organisational and communication skills
Excellent attention to detail and confidence handling data
Ability to manage your own admin and prioritise tasks effectively
Proficiency in Microsoft Office, especially Excel

Job Responsibility

Supporting all stages of the buying cycle under senior team members’ guidance
Providing administrative and operational support to the Buyer across assigned categories
Raising purchase orders and setting up new products on internal systems
Communicating with suppliers via phone and email, handling routine queries professionally and accurately
Assisting with seasonal range planning, promotions and product launches by collating required information and documentation
Supporting the online range to ensure it accurately represents the in-store offer
Carrying out competitor shop reviews and compiling findings for review by the Buyer
Collaborating with shop floor, warehouse, Visual Merchandising and Merchandising teams to support product flow, availability and in-store displays
Producing regular and ad hoc reports and supporting with data preparation and analysis in Excel
Assisting with organising and attending supplier meetings and trade shows, supporting with note-taking and follow-up actions where appropriate

What we offer

28 days holiday including bank holidays, rising to 33 with service
Free onsite parking
Staff discount from day one + Family & Friends discount days
Birthday leave and long service awards
Company pension scheme
Free colleague & family events
Onsite Colleague Bistro and fantastic facilities
Cycle to work scheme
Discounted gym membership
Recognition schemes and development opportunities

Fulltime

New

Executive Assistant

We are looking for an experienced Executive Assistant to provide high-level admi...

Location

United States , Mount Pleasant

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as an Executive Assistant or Administrative Assistant supporting senior leadership
Exceptional organizational skills with the ability to manage multiple priorities effectively
Proficiency in Microsoft Outlook, Microsoft Teams, and other office productivity tools
Strong communication skills with a detail-oriented demeanor and service-oriented approach
Ability to exercise discretion, judgment, and maintain confidentiality
Comfortable working in a fast-paced, in-office environment
Reliable transportation and capability to travel locally when required
Attention to detail and a proactive mindset to anticipate needs and resolve issues efficiently

Job Responsibility

Organize and maintain calendars, scheduling meetings and events with precision while managing potential conflicts and overlaps
Coordinate and prepare materials for meetings, including setting up conference rooms, arranging catering, and greeting guests
Schedule and facilitate virtual meetings using Microsoft Teams, ensuring seamless connectivity and preparation
Oversee travel logistics, including booking flights, accommodations, and rental cars, while maintaining accurate records on the calendar
Assist with travel-related projects such as researching visa requirements and confirming event attendance
Handle incoming and outgoing mail and packages, ensuring timely distribution and proper documentation
Support special administrative projects to streamline operations and enhance productivity
Act as a reliable point of contact to ensure smooth day-to-day operations and reduce friction in processes

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

TUI Hotel or Service Support Rep

TUI

Location:
Bulgaria , Bourgas

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 23, 2025

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