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TUI Contact Centre Agent Polish Speaking

https://www.tui.com Logo

TUI

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Location:
Spain , Palma de Mallorca

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

20100.00 EUR / Year

Job Description:

We are seeking savvy and skilled individuals to join our diverse team of Contact Centre Agents. The role involves listening and responding to guests 24/7, resolving complaints, and collaborating with other TUI departments. The job offers a competitive salary, remote working options, and numerous benefits including career development opportunities and access to wellbeing resources.

Job Responsibility:

  • Listen and respond to guests 24/7
  • Proactively resolve guest complaints
  • Collaborate with other TUI departments

Requirements:

  • Right to work in Spain
  • Fluent in Polish and English
  • Ideally another European language
  • Efficient and organized
  • Problem solver
  • Multitasker
  • Good listener
  • Calm under pressure
  • Quick learner
  • Strong verbal and written communication skills
  • Flexible shift patterns including rotating daytime and occasional night shifts

Nice to have:

Another European language

What we offer:
  • Variable monthly payment of 10% of salary upon achievement of targets
  • Additional payments for night shifts and bank holidays
  • Remote working from anywhere in Spain
  • Multiple permanent career development opportunities
  • Paid training days
  • Free access to TUI Learning Hub, TUI Skills Academy & Language Lessons
  • Complimentary access to WeCare Team & 24/7 Wellbeing Hub
  • Involvement in charity and sustainability initiatives
  • Access to TUI Club de Benefits with discounts on products and services across Spain

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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