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As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgettable holiday experiences across our destinations. From the moment you join, you’ll play a key role in making every moment special - whether that’s offering a warm welcome, solving challenges, or sharing local knowledge to bring the destination to life.
Job Responsibility:
Warmly welcome guests and build strong connections
Handle changes and challenges in the busy airport environment
Ensure smooth and efficient airport operations by reliably handling all aspects of arrivals, departures, and transfers
Deliver see-off speeches on the buses before guests head off to their resorts
Monitor progress with service updates and guest feedback
Celebrate successes in meeting targets, solving problems, and providing great service
Proudly represent our company’s values and culture, maintaining a positive attitude and professionalism
Requirements:
Right to work in Italy
Live close to the Venice Airport
Speak English (fully conversational)
Friendly and empathetic individual
Dedicated to making guests happy
Quick learner
Enjoy working in a fast-paced environment
Love working with a diverse team
Flexible with schedule, including rotating daytime and occasional night shifts
Turning challenges into opportunities and remain calm under pressure
What we offer:
Company iPad & uniform
Work week of 40 hours with minimum 1.5 days off
Additional paid annual leave
Paid for all training days completed
Free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise