TUI Airport Rep, TUI

TUI Airport Rep

TUI

Location:
Dominican Republic, Punta Cana

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

407100.00 DOP / Year

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Job Description:

As the friendly TUI face at the airport, you warmly welcome them and build strong connections with each one. Making sure you create special moments for our guests from the moment they arrive. Be prepared to handle changes and challenges in the busy airport environment, ensuring all guests’ questions are fully answered from their first to their last interaction. Ensure smooth and efficient airport operations by reliably handling all aspects of arrivals, departures, and transfers. Deliver see-off speeches on the buses before guests head off to their resorts. Monitor progress with service updates and guest feedback. Celebrate successes in meeting targets, solving problems, and providing great service. Proudly represent our company’s values and culture, maintaining a positive attitude and professionalism to enhance the guest experience at the airport.

Job Responsibility:

Warmly welcome guests and build strong connections
Handle changes and challenges in the busy airport environment
Ensure smooth and efficient airport operations
Deliver see-off speeches on the buses
Monitor progress with service updates and guest feedback
Represent company’s values and culture

Requirements:

Right to work in Dominican Republic
Fully conversational in English
Additional European languages helpful
Friendly and empathetic
Dedicated to making guests happy
Quick learner
Enjoy working in a fast-paced environment
Flexible with schedule including rotating daytime and occasional night shifts
Remain calm under pressure

Nice to have:

Additional European languages

What we offer:

Discounts and multiple offers with TUI Club De Benefits
Company iPad & uniform
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & language lessons
Charity and sustainability initiatives like the TUI Care Foundation
Complimentary access to WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to unique skills and expertise

Additional Information:

Job Posted:
July 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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