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Tts trade senior supplier engagement manager

Brazil, São Paulo · Job Posted November 29, 2025

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Job Description

The position is within the Supplier Engagement function of the Global Supplier Finance business. This person will be responsible for developing successful supplier acquisition sales programs for the Citi Supplier Finance (CSF) product which provides working capital and cash flow benefits to our Buyer/clients and their suppliers. The role will need to grow a portfolio of business in terms of both revenue and assets, as well as act as the team leader of the supplier engagement team in Brazil.

Job Responsibility

  • Lead and mentor a team of professionals in the supplier engagement team in Brazil
  • Foster a culture of continuous improvement and collaboration
  • Ensure periodic calls with all Buyers to share program trends, understand Buyer payment flows, analyze assets behaviors and inactive supplier's validation
  • Manage/oversee vendor relationships, performance and external partnerships
  • Stay abreast of industry changes and customer needs to drive innovation
  • Conduct thorough market research to understand industry trends and identify opportunities for supply chain finance solutions
  • Develop close co-ordination with Banking, Global Teams, Trade Sales and Service Sales organization
  • Build strong working relationship with Risk teams
  • Provide support on Global Initiatives/Projects
  • Develop close co-ordination with Banking, Global Teams, Trade Sales and TTS Sales
  • Lead periodic sessions with the team to keep alignment and track ramp up strategy execution
  • Build the framework to identify and prioritize the opportunities found in the Data exercise
  • Build the framework to map the opportunities to replicate the Top suppliers
  • Manage escalations that arrive according to the matrix defined for the team
  • Perform monthly portfolio reviews with Product, Sales teams, and Banking to monitor portfolio behavior
  • Oversee strategic supplier relationships, direct and ensure closure of escalations from strategic suppliers
  • Lead procurement training and Manage Buyer relationship
  • Organize webinars, workshops, and events to educate suppliers about the benefits and features of the products

Requirements

  • 10+ years of experience
  • Experience leading cross-functional team to define and achieve high value business goals
  • Broad and diverse functional experience (e.g. marketing, credit, acquisitions, product development, analytics)
  • Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
  • Experience in scenario development and forecasting as well as experience serving a range of clients
  • Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Demonstrated problem-solving and decision-making skills
  • Demonstrated analytical and influencing skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Ability to manage team strategies
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred
  • Proficient in English - mandatory

Nice to have

Master's degree preferred

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