Trust & Safety New Associate Job at Accenture (Dublin)

Trust & Safety New Associate

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication, and Estonian language skills
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills

Job Responsibility

Review, classify and or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team

Fulltime

Trust & Safety New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Valid Full-time work permit
Strong resilience and coping skills
Must be comfortable reviewing sensitive content including graphic pornography, violence, drug use, child abuse, etc.
Must be comfortable with exposure to flashing lights or contrasting light and dark patterns
Must be comfortable with exposure to stroboscopic effect images

Job Responsibility

Analyze and review user profiles, audio, videos, and text-based content
Investigate, escalate, and/or resolve issues reported by users or flagged by the system
Manage and regularly review case queues & follow-up on open tickets
Review issue details and analyze, determine and resolve issues for clients
Provide feedback on trends identified in review
Ability to diagnose and solve problems facing multiple clients
Assist the quality analyst and reporting analyst in driving quality customer care outcomes
Become a subject matter expert in the tools & process
Provide support and cover for the team lead
Leverage user reports corresponding with users pertaining to reported objects and other sources within the online queue

What we offer

Support and resources for health and well-being
Participation in Accenture's well-being support program
Accessible, inclusive, open and welcoming workplace
Reasonable adjustments to the recruitment process available upon request

Fulltime

Trust and Safety New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Must be flexible to work in a 24/7 environment
Strong resilience and coping skills

Job Responsibility

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

What we offer

Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being

Fulltime

New

Trust & Safety New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Must be flexible to work in a 24/7 environment
Strong resilience and coping skills

Job Responsibility

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Fulltime

Trust & Safety New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Swedish or Danish language proficiency
Must be flexible to work in a 24/7 environment
Strong resilience and coping skills

Job Responsibility

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

What we offer

Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being

Fulltime

Trust and safety new associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Polish language proficiency
Must be flexible to work in a 24/7 environment
Strong resilience and coping skills
Active participation in well-being support program

Job Responsibility

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

What we offer

Well-being support program
Support and resources for health and well-being

Fulltime

Trust and Safety New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Must be flexible to work in a 24/7 environment
Strong resilience and coping skills
Active participation in Accenture’s well-being support program

Job Responsibility

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Fulltime

Trust and Safety New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Must be flexible to work in a 24/7 environment
Strong resilience and coping skills
Active participation in Accenture’s well-being support program

Job Responsibility

Analyzing and reviewing user profiles, audio, videos, and text-based content
Investigating, escalating and/or resolving issues that are reported by users or flagged by the system
Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Fulltime

Trust & Safety New Associate

Accenture

Location:
Ireland , Dublin

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 10, 2026

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