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Fever is looking for a Trust and Safety Intern to join our team in Madrid. We are seeking an open-minded, detail-oriented problem solver eager to dive into the world of platform integrity, investigations, and risk mitigation. In this role, you will help protect the Fever ecosystem by ensuring we work with legitimate partners and maintain the highest standards of trust. As a Trust and Safety Intern, you will gain hands-on experience in operational support, third parties screenings, due diligence, and policy creation. You will work closely with our specialists to conduct screenings, handle investigations, and support our Third-Party Risk Management (TPRM) framework. We are looking for a 4 to 6 months full time period (length negotiable and/or adaptable to academic needs, including the need to work part time for all or part of the internship) to start as soon as possible (open to discussion). This is a unique opportunity to develop analytical skills in a fast-paced, cross-border environment while helping the company scale safely.
Job Responsibility
Operational Support: Assist in the creation and refinement of team policies, procedures, and Standard Operating Procedures (SOPs)
Investigations: Support comprehensive research on potential and existing partners to identify and respond to Trust & Safety violations
Screening & Due Diligence: Perform KYC (Know Your Customer) and KYP (Know Your Partner) checks to verify the legitimacy of entities and individuals
TPRM Maintenance: Assist in the maintenance and support of our Third-Party Risk Management tools and databases
Reporting: Help prepare clear, detailed investigative reports and present findings to internal stakeholders
Fraud Detection: Collaborate with internal teams to identify patterns of fraud and abuse through OSINT and data analysis
Requirements
A Curious Learner: Eager to learn through experience and take ownership of tasks from day one
An Academic Achiever: Currently enrolled in a postgraduate/Master’s program in Security, Criminology or a related field in Spain
A Budding Specialist: Familiarity or academic knowledge of due diligence, KYC/KYP processes, or OSINT is highly valued
Analytically Minded: Able to synthesize complex information and identify 'red flags' or risks
Communication Pro: Fluent in English and Spanish
Ethical & Discreet: Comfortable handling highly confidential and sensitive information with total integrity
What we offer
40% discount on all Fever events and experiences
Work in a location in the heart of Madrid, with possible travel across our markets
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with