Trust & Risk Agent Job at Whatnot (Dublin)

New

Trust & Risk Agent

The Trust & Risk team is a high-impact team that ensures Whatnot is a safe and t...

Location

Ireland , Dublin

Salary:

35000.00 - 42500.00 EUR / Year

Whatnot

Expiration Date

Until further notice

Requirements

4 year degree is a plus
2+ years of experience in Trust & Safety/Trust & Risk, customer service, user experience or fulfilment
Fluent in German and English
Positive Customer first-attitude
Weekend availability required
Proactive problem-solver and process-improver
Experience with social media, parcel delivery, marketplace sellers, vendors, or fraud operations
Understanding of Ecommerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom

Job Responsibility

Provide inbound email support for our German users experiencing trust and safety issues
De-escalate and educate customers through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety
Thoughtfully investigate Trust & Risk cases with high complexity and high sensitivity while maintaining customer satisfaction
Serve as the escalation point for issues requiring nuanced understanding of language and culture
Work with other departments to research and resolve open questions
Efficiently work through a backlog of open issues and monitor performance of key operations
Represent the company with integrity and professionalism
Review key metrics and utilise data to make informed decisions

What we offer

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Pension plans internationally

Fulltime

Senior Product Marketing Manager for Agent 365 Security & Governance

AI agents are becoming increasingly ubiquitous across all types of industries an...

Location

United States , Redmond

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience
Experience with and passion for one more of the following: Microsoft 365 Copilot, generative AI, and enterprise IT/security tools
5+ years of experience in product marketing with focus on enterprise IT
Analytical and synthesis skills – able to distill multiple complex technical domains into simple concepts
Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels
Proven ability to manage multiple projects simultaneously and work in a fast-paced environment
Ability to think strategically and drive change in a cross-functional organization
Problem-solving skills and a proactive approach to identifying opportunities and challenge

Job Responsibility

Influence Agent 365 product strategy through close partnership with Product Management, Engineering, and partner Partner Marketing Manager (PMM) teams
Own market, customer, and competitive insights related to AI agents, governance, compliance, risk management, and operational trust
Initiate and co-lead product and messaging research to identify key differentiators and inform positioning, packaging, and go-to-market strategy
Engage directly with customers, partners, and internal stakeholders to validate needs and inform product direction
Define and craft key value proposition for Agent 365 security and governance scenarios, including new technologies addressing AI agent-specific risks and needs
Launch new innovations into market by developing compelling messaging and supporting go-to-market plans, orchestrating execution across marketing, field, and partner teams and ensuring go-to-market is grounded in clear product value and readiness
Maintain accountability for consistency between product reality, messaging, and customer expectations
Work closely with teams across Copilot, Agent 365, Security for AI, Compliance, and platform services to ensure aligned narratives and product direction
Serve as a trusted thought partner to senior product and business leaders, working independently in ambiguous, fast-moving problem spaces and making sound judgment calls without complete information
Raise the bar on strategic thinking, clarity, and rigor for the product marketing team

Fulltime

New

Governance, Risk & Compliance Pre-Sales Architect

The Governance, Risk & Compliance (GRC) Pre-Sales Architect will lead the GRC se...

Location

United States , Plano

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of progressive experience in Information Technology, Security, Governance, Regulatory, Compliance, and Risk Management
Proven experience in a pre-sales, advisory, or consulting role, driving GRC solution sales in the US market
Deep knowledge and hands-on experience in: Enterprise Risk Management (ERM) and operational controls
Compliance Management and Regulatory environment
Emerging technologies like AI/ML, Data Governance, and Agentic AI/ML Risk
Insider Risk Management and Data Protection
Possess one or more major industry certifications, such as CISSP, CISA, or CRISC
Bachelor's degree in a relevant technical or business field

Job Responsibility

Lead the GRC Service Portfolio: Act as the technical and strategic lead for the GRC service portfolio within the US region
Client Engagement & Representation: Represent the GRC services, value proposition, and technical capabilities to prospective clients, acting as a trusted advisor to C-suite and risk stakeholders
Pre-Sales & Solution Design: Drive the pre-sales process by defining, designing, and scoping complex GRC solutions tailored to client needs and regulatory mandates. This includes the implementation of industry-recognized governance frameworks such as NIST, COBIT, COSO, and ISO 27001
Technical Expertise: Showcase demonstrable expertise in consulting, designing, and evaluating enterprise risk management, governance frameworks, and operational controls
Regulatory & Compliance: Provide strategic counsel to organizations on mitigating risks and designing controls across critical areas like: Cybersecurity and Information Security
Technology, Cloud, and Data Privacy
AI/ML and Model Risk Management
Regulatory mandates including HIPAA, PCI-DSS, and Sarbanes-Oxley (SOX 404)
Delivery Experience: Leverage hands-on experience in delivering GRC services, leading compliance programs, risk assessments etc. to shape suitable customer solutions
Stakeholder Management & Collaboration: Complex Stakeholder Alignment: Effectively manage and align expectations across customer business and leadership teams

Fulltime

New

Senior Automation QA Engineer

We’re opening the position of a Senior Automation QA Engineer to work with our C...

Location

Poland , Rzeszów

Salary:

Not provided

Edvantis

Expiration Date

Until further notice

Requirements

5+ years of experience in software quality assurance, with a strong focus on automation and exploratory testing
Demonstrated strength in hands‑on manual testing of complex workflows and systems
Experience testing AI‑powered features, including workflows or systems with probabilistic or non‑deterministic behavior
Strong understanding of exploratory, risk‑based, and system‑level testing approaches
Ability to evaluate AI‑driven behavior based on correctness, consistency, and user trust, rather than strict pass/fail outcomes
Proficiency in JavaScript for test automation
Experience working with modern test automation frameworks
Hands‑on experience testing web applications and APIs
Familiarity with CI/CD pipelines and automated tests execution
Strong analytical and problem‑solving skills, with attention to subtle failures and edge cases

Job Responsibility

Manually test AI‑driven features, workflows, and autonomous agents to deeply understand system behavior, explore edge cases, and identify risk areas
Evaluate AI‑powered workflows and autonomous agents, focusing on correctness, consistency, and user trust rather than strict deterministic outputs
Use exploratory and risk‑based testing to assess probabilistic behavior, system boundaries, and failure modes in AI‑driven features
Design, develop, and maintain automated tests across UI, API, and service layers
Contribute to and evolve test automation frameworks and best practices
Define and implement test strategies for multi‑step workflows that combine deterministic logic with AI behavior
Validate system behavior across data‑driven, configuration‑based, and AI‑assisted use cases
Partner with Engineering and Product teams to clarify expectations, identify risk areas, and improve testability of AI‑powered features
Participate in issue triage, root cause analysis, and defect resolution, especially for subtle or non‑deterministic failures
Help set quality standards for testing AI‑enabled workflows and agent behavior

What we offer

Remote-first work model with flexible working hours (we provide all equipment)
Comfortable and fully equipped offices in Lviv and Rzeszów
Competitive compensation with regular performance reviews
18 paid vacation days per year + all state holidays
12 days of paid sick leave per year without a medical certificate + extra paid leave for blood donation
Fixed monthly health & wellness compensation, applicable to: medical insurance
fitness and sports activities
English, German, and Polish language courses
Corporate subscription to learning platforms, regular meetups and webinars
Friendly team that values accountability, innovation, teamwork, and customer satisfaction

Fulltime

Senior Product Program Manager, Roadmap Planning & Program Management

The Roadmap Planning & Program Management team sits at the intersection of strat...

Location

United States , San Francisco

Salary:

208000.00 - 260000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

13+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
Strong product and/or technology experience including product management or engineering (software preferred)
Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
World-class verbal and written communication skills that can simplify complex topics
Exceptional influencing and presentation skills
Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
Thrives in ambiguity in a fast-paced, hyper-growth organization

Job Responsibility

Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
World-class communicator that can simplify the complex
Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
Brings an experienced product mindset to tie strategy and execution together
Develops program plans that are unique to each initiative and require strategic thinking
Operates at a variety of altitudes by tailoring communication style and approach
Expert collaborator that is able to understand consumer, technology, and design
Goes beyond status reporting to drive issues to resolution
Understands best practices, drives improvements, and focuses on simplification

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Program Manager, Product Roadmap Planning & Program Management

The Roadmap Planning & Program Management team sits at the intersection of strat...

Location

United States , San Francisco

Salary:

176000.00 - 220000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
Strong product and/or technology experience including product management or engineering (software preferred)
Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
World-class verbal and written communication skills that can simplify complex topics
Exceptional influencing and presentation skills
Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
Thrives in ambiguity in a fast-paced, hyper-growth organization

Job Responsibility

Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
World-class communicator that can simplify the complex
Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
Brings an experienced product mindset to tie strategy and execution together
Develops program plans that are unique to each initiative and require strategic thinking
Operates at a variety of altitudes by tailoring communication style and approach
Expert collaborator that is able to understand consumer, technology, and design
Goes beyond status reporting to drive issues to resolution
Understands best practices, drives improvements, and focuses on simplification

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

New

Senior Product Designer

You'll be designing the intelligent automation and AI experience of our product,...

Location

Australia , Melbourne

Salary:

Not provided

InvestorHub

Expiration Date

Until further notice

Requirements

About 5 years of experience in a product design, user experience, or user research role
A good understanding of how LLMs and AI systems work beyond just talking to ChatGPT
Thoughtfulness about when automation will help vs harm, an ability to gauge risk, and the customer empathy to help you build trust with users through copy and design
A pragmatic optimism about new technology
Experience with Figma and Figjam (or similar) for prototyping, designing, and collaborating
Great taste and a love for anything well-designed

Job Responsibility

Design the intelligent automation and AI experience of our product
Design workflows that are powerful but feel effortless
Design new patterns for our app, like if-this-then-that automations, AI-powered content suggestions, and agentic approval workflows
Build trust through thoughtful interaction design
Run rapid research (like user interviews or prototype testing) to validate ideas and designs with customers
Collaborate closely with your PM, engineers, and Head of Product & Design to ship features

What we offer

Options
Flexible hours – start any day between 8am – 10am
Parental leave – we have a gender-neutral parental leave policy
Regular hangouts – we have regular social catchups and team offsites
Lots of food – a snack cupboard you'll brag about, and monthly catered lunches

Fulltime

New

Planning Engineer

Responsible for developing and coordinating a comprehensive integrated, detailed...

Location

Canada , Edmonton

Salary:

Not provided

Randstad

Expiration Date

April 08, 2026

Requirements

Bachelor’s degree in Engineering, Construction Management, Business, or a related field, or an equivalent combination of education and experience
Minimum of 7 years of experience in project management, construction, or project controls, with a comprehensive understanding of project management principles, practices, particularly scheduling and construction sequencing and optimization
Experience in industrial projects, with interfaces across Engineering, Procurement, Contracting, Execution & Construction, and Commissioning
Strong grasp of construction activities, including understanding interdependencies, labour and equipment quantities, types, and durations
Familiarity with Liquids Pipelines Operations, Process plant Operation, or equivalent, including outage management and the interface between Operations and Projects
Knowledge of industry codes, regulations, standards, and specifications relevant to pipeline systems and facilities
Excellent communication skills, with the ability to effectively liaise between diverse project teams and stakeholders

Job Responsibility

Facilitate detailed site scheduling in collaboration with Operations, PMs, CMs, Project Controls, and Major Projects—driving optimization, risk reduction, and meeting pipeline outage and ISD requirements
Monitor and flag schedule and coordination risks (e.g., permits, material lead times, outages, contractor overlap, task sequencing) to relevant stakeholders
Ensure plans and schedules are feasible, achievable, meet pipeline outage durations, and ISD requirements
Create and maintain a log of critical materials, outage windows, contractor tasks, and their interdependencies across facilities for proactive resolution
Act as a change agent—identifying gaps, risks, solutions and recommendations to PMs, CMs, and Leadership
Ensure all strategies, changes, updates, etc., to schedule(s) are made (once approved by the PM)
Work closely with the Project Controls scheduler(s) to establish and maintain effective data flows and communication, ensuring quality, consistency, and accuracy of data while providing positive feedback loops
Analyze scope and contracting strategies across Operations, Core, and Major Projects, recommending optimization opportunities to optimize work at each facility
Own and manage overall site plot plans (schedule and work space areas) for all scopes (MCI, MLO, LRF) across all groups (Operations, Major Projects, Core, PCSLD)
Identify work area / scope overlaps and potential construction interference (e.g. long spans of trenched cables impacting other work scopes (their schedule and / or their work space)

Fulltime

Trust & Risk Agent

Whatnot

Location:
Ireland , Dublin

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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Trust & Risk Agent

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Location:Ireland , Dublin

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:February 18, 2026

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