Trust Continuous Improvement Specialist

• Composes, edits, and delivers written and verbal communications to key project stakeholders
• Develops project-related deliverables with some supervision, including process workflow diagrams, PowerPoint presentations, status reports, communication plans, meeting minutes, and project plans/timelines
• Facilitates customer relationships throughout the project lifecycle
• Manages project portfolio consisting of small cross-functional projects and/or phases of medium to large multi-disciplinary projects
• Identifies core processes for end-to-end focus and coordinates the implementation of process improvement in all areas, ideally leveraging Lean Six Sigma methodologies
• Establishes baseline metrics and develops measurement plans
• Completes qualitative and quantitative analytics to support project objectives
• Generates actionable data that defines challenges and identifies potential solutions with limited support

• A Bachelor’s degree and a min of 2 years of experience coordinating projects is required
• 2 years preferred in project management or continuous improvement consulting in a complex organization
• Highly organized with strong attention to detail
• Ability to prioritize and manage multiple projects in a fast-paced, deadline-driven environment
• Excellent communication and interpersonal skills
• enjoys working collaboratively
• Ability to engage a variety of stakeholders in different roles within the organization and creatively apply project management and improvement methodologies
• Knowledge and ability to utilize project management methodologies
• Knowledge of Lean Six Sigma methodologies and tools and ability to utilize project management tools
• Ability to analyze project data to derive return on investment or value on investment
• Ability to work effectively either independently or as part of a team
• Strong technical skills (Excel, Microsoft)

Experience using Visio and smartsheets is preferred, but not required

• flexible schedules
• affordable health, vision and dental insurance
• child care and student loan subsidies
• generous levels of time off
• 403(b) Retirement Savings plan
• Pension
• Tuition and certain License and Certification Reimbursement
• cell phone plan discounts
• discounted rates on T-passes