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Accenture · Customer Service

Trust and Safety New Associate

Ireland, Dublin Contract work · Job Posted February 18, 2026

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Job Description

Fast-paced and dynamic, this Operations team works with both TV and Film studios as well as post-production houses throughout the world to facilitate content ingestion, processing, and publishing of both Hollywood and independent/regional movies to one of the major Transactional Video On Demand services rapidly expanding worldwide.

Job Responsibility

Provide end-to-end operational support in all aspects of digital content distribution
Work with cross-functional teams to collaborate on launch projects with high visibility and maintain day-to-day operations
Help educate partners on industry standards and provide efficient solutions to ops blockers
Work agile with different workflows based on client requirements

Requirements

Curious, enthusiastic, and a quick learner
Ability to work both independently and collaboratively on a tight deadline
Apply sound judgment when dealing with sensitive information which may require escalation
Professional and communicate well with team members from all levels
Organized and know how to prioritize effectively
Adapt well to changes and make quick adjustments to make accommodations
Confident of what is within your scope and are able to escalate issues without making assumptions
Language skills listed on your resume (German)

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Dublin

Trust and Safety New Associate

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Must be flexible to work in a 24/7 environment
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Review, classify and/or remove content according to client guidelines, using specific tools and channels
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Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

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Must be flexible to work in a 24/7 environment
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Analyzing and reviewing user profiles, audio, videos, and text-based content
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