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Trust and Safety Engineer

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MyTennisLessons

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Location:
United States , Royal Oak

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Contract Type:
Not provided

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Salary:

84550.00 - 116550.00 USD / Year

Job Description:

We are seeking a Trust & Safety Engineer to help protect our SaaS-based eCommerce platform by blending compliance engineering with security operations. In this role, you will build, operate, and automate security controls while designing infrastructure that meets the highest standards of trust and safety. This role blends compliance engineering, security operations, and risk monitoring. You will be responsible for ensuring our systems meet regulatory and trust requirements (SOC 2, ISO 27001, PCI DSS, GDPR/CCPA) while also leading core security detection, monitoring, and incident response capabilities. We believe that trust is earned—and sustained—through transparency, accountability, and secure engineering. As a Trust, Safety & Security Operations Engineer, you’ll help us ensure our business, systems, and people operate with integrity and compliance at every level.

Job Responsibility:

  • Lead security incident response efforts, including containment, investigation, root cause analysis, and post-incident reviews
  • Manage and monitor endpoint security tools (e.g., CrowdStrike)
  • Operate and enhance security monitoring and alerting across cloud, SaaS, endpoint, and identity environments
  • Triage and investigate security alerts related to access misuse, policy violations, suspicious activity, and data exposure
  • Maintain and tune SIEM detections, alert thresholds, and response playbooks
  • Leverage AI tools and technologies to enhance Security Operations
  • Lead the technical requirements to enable automation capabilities to improve time-to-respond, evidence collection, and overall efficacy for visibility and reporting
  • Implement and automate compliance workflows by building integrations that support SOC 2, ISO 27001, PCI DSS, and privacy initiatives
  • Ensure evidence is collected automatically and control performance is continuously validated
  • Translate policies into technical solutions, and annually maintain policies to ensure they remain current with evolving business and regulatory needs
  • Evaluate risk posture and technical requirements for third-party vendors to ensure alignment with internal trust and security standards
  • Identify areas for AI tools and technologies to enhance GRC functions
  • Engineer and maintain data protection controls—including encryption, logging, access management, data retention, and proper storage and segregation of PII
  • Conduct periodic user access reviews and implement least-privilege access controls and privileged access workflows
  • Detect and investigate insider risk indicators and anomalous access patterns
  • Partner with product, engineering, and IT teams to embed compliance-by-design principles into new systems and business processes

Requirements:

  • 3–7+ years of experience in security engineering, compliance automation, Security Operations, or GRC-aligned roles in a SaaS or eCommerce environment
  • Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or related field (or equivalent experience)
  • Certifications: CISSP is preferred but not required
  • Hands-on experience implementing and administering endpoint management & security technologies
  • Understanding of compliance frameworks including SOC 2, PCI DSS, GDPR, and CCPA
  • Hands-on experience securing cloud platforms and SaaS management tools
  • Proficiency in scripting (Python, PowerShell, Bash)
  • Experience leveraging AI tools and technologies to create opportunities for optimization, automation, and intelligent use of data integrations
  • Experience administering a SIEM, alerting, and incident response workflows
  • Experience with compliance automation platforms (e.g., Drata)
  • Background in risk scoring or control maturity frameworks
  • Comfortable leading large calls with key stakeholders and explaining technical controls to non-technical audiences
  • A bias for action
  • you are a self-starter comfortable working autonomously
  • Possess intellectual curiosity at all times
  • Desire to build and maintain relationships across the business including both technical and non-technical teams

Additional Information:

Job Posted:
February 14, 2026

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