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Trust and Safety Associate

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Accenture

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Location:
Ireland, Dublin

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Content moderation is meaningful work that helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.

Job Responsibility:

  • Analysing and reviewing user profiles, audio, videos, and text-based content
  • Investigating, escalating and/or resolving issues that are reported by users or flagged by the system

Requirements:

  • Review, classify and/or remove sensitive content according to client guidelines, using specific tools and channels
  • Understand and remain updated on changing client policies and guidelines
  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
  • Serve as an advocate for the user community
  • Participate in process improvement initiatives that improve quality and efficiency of work
  • Participate in continuous training programs and workgroup discussions for optimal development in the role
  • Engage in conversation around sensitive topics with the purpose of keeping our communities safe

Additional Information:

Job Posted:
December 14, 2025

Employment Type:
Fulltime
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