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This is a great opportunity for a proactive and engaged individual to join a rapidly evolving company. The role will be varied; you will be part of a team responsible for supporting both inbound and outbound client enquires and delivery of estate planning structures. The role has scope for progression for the right candidate wishing to develop their knowledge within Estate Planning and Trusts further.
Job Responsibility:
Liaising with financial planners as required
Developing and growing revenues from existing and new clients
Supporting our clients with planning solutions and opportunities
Handling and resolving technical queries relating to Trusts, Estate Planning and IHT
Managing the administration of cases and having responsibility for our busy helpdesk support service
Answer incoming calls efficiently in a polite and helpful manner
Recommend developments and improvements to procedures and systems as appropriate
Ability to support the end client directly
Manage own workload to ensure service levels are maintained
Continue to grow your technical expertise and knowledge
Requirements:
Experience of financial services, legal, paraplanning or other regulated industry is preferred
Excellent written and verbal communication skills
Good eye for detail
Strong base level of technical knowledge in estate planning frameworks
Can manage time effectively and tenacity to complete to agreed timelines and standards
Organised and goal-oriented work approach
Enjoy working in a team as well as working on your own when needed
Ability to understand complex solutions and explain in a straightforward manner
Proven ability to grow business revenues
An existing core understanding of Trust frameworks
What we offer:
Competitive salary
Discretionary Annual Bonus scheme based on company performance
Contributory pension scheme
21 days’ holiday plus bank holidays
Cash Plan health benefit scheme
Private Medical Insurance
Loyalty bonus and additional days holiday for long service