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As the Truck Shop Lead, you will provide hands-on leadership on the garage floor. Responsibilities will include assisting with training, monitoring, and assuring productivity of shop personnel. Leads in a manner consistent with company service and cost objectives.
Job Responsibility:
Safely and efficiently utilize the garage operations equipment
Trains assigned personnel to safely, accurately, and consistently use garage tools, diagnostic equipment, and vehicle maintenance systems
Serves as a coach and mentor to assigned personnel
Communicates and assigns daily work expectations to shop personnel based on current work load and individual employee skill set
Monitors assigned personnel and work activity through direct observation and use of garage systems
Responsible for taking corrective action when necessary to maintain productivity and quality goals
Listens to employee and customer concerns, solicits employee and customer suggestions/ input and follows up with employees, customers and managers
Capable of performing Level I and II repairs
Attend supervisor and lead training related classes as required
Requirements:
Meets the minimum qualifications for a Garage Level II Truck Technician
High School Diploma or general equivalency degree required
Focused on quality efforts to improve service levels and reduce waste
Demonstrated on-the-job behaviors that reflect positive and constructive approaches to business issues
Ability to accept changing work demands and seek opportunities to improve garage operations
Excellent communication and organizational skills
Nice to have:
Previous experience providing support and leadership to other technicians and mechanics
Prior leadership or supervisory experience
What we offer:
Competitive compensation package, including bonuses for successful performance
Extensive benefits including medical, dental, 401k, and profit-sharing