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Truck dispatcher

Randstad

Location:
Canada , Terrebonne

Category:
Logistics

Contract Type:
Employment contract

Salary:

60000.00 - 70000.00 CAD / Year

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Job Description:

We are looking for a highly organized and proactive Truck Dispatcher to join our team in Terrebonne. You will be the central link between our drivers, customers, and brokers. Your goal is to maximize fleet efficiency, ensure on-time deliveries, and maintain high driver satisfaction while navigating the daily challenges of the transportation industry.

Job Responsibility:

Fleet Coordination: Plan, schedule, and dispatch drivers for local, regional, and/or long-haul (LTL/FTL) routes
Monitoring & Support: Track driver locations and HOS (Hours of Service) in real-time using GPS and ELD systems
provide support during breakdowns or weather delays
Client Relations: Act as the primary point of contact for customers, providing accurate ETAs and resolving delivery issues professionally
Load Management: Negotiate rates with brokers and utilize load boards (DAT, Truckstop) to minimize empty miles
Documentation: Prepare and manage customs paperwork (ACE/ACI manifests) for cross-border shipments, BOLs, and driver trip envelopes
Compliance: Ensure all drivers and equipment comply with DOT, MOT, and Quebec transportation regulations

Requirements:

2+ years of experience in truck dispatching or logistics coordination
Proficiency with TMS software (e.g., Isaac, TruckMate, or TMW) and Microsoft Office
Strong knowledge of Quebec and North American road networks
High school diploma

Nice to have:

A DEC or AEC in Transport & Logistics

What we offer:

Comprehensive benefits package (Health, Dental, Life Insurance)
Group RRSP with employer matching
Opportunities for career advancement within a growing company
Permanent position Monday to Friday Day Shift

Additional Information:

Job Posted:
May 18, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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