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Seeking a talented individual who is passionate about the trucking industry and who posses leadership skills in Dispatching, must have French & English communication skills to be able to communicate with drivers and customers daily. As a Dispatch Manager, you will be responsible for supervising the dispatchers, as well as coordinating and ensuring the timely and efficient movement of goods, managing driver schedules and staff schedules. Strong communication, organizational and leadership skills are required!
Job Responsibility:
Lead and manage the dispatch team, provide mentorship, training and coaching. Fostering a positive environment ...
Ensuring smooth operations: oversee scheduling, dispatching, and proactive planning to ensure on-time deliveries and resource optimization,
Monitor driver performance, safety, and compliance
Maintain accurate records in the TMS system and ensure road sheets are updated
Communicate effectively with dispatchers, drivers, clients, and other departments to resolve issues and improve processes
Enhance customer experience by increasing punctuality and reducing missed pickups, rescheduling, and billing delays
Plan for business growth, seasonal fluctuations, and vacations while seeking cost-saving efficiencies across dispatch segments
Audit and improve driver and dispatcher performance through continuous training and regular evaluations
Requirements:
English and French (verbal & written) required
Minimum of 7 years in Dispatching (LTL, Containers, Vans, Straight Truck..)
Previous supervision / management experience
Strong communication and organizational skills
Advancement problem-solving and analytical skills
Ability to work in a fast-paced, deadline-driven environment
What we offer:
40 hour work week Monday Friday 8am to 5pm (flexible)
Group insurance package and RRSP+match package
Payroll is weekly!!
Profit sharing program
Employee assistance program after 3 months
Full gym (24/7 access)
Additional company perks (events, salary revision, growth, parties, paid lunches)