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Truck Dispatch Manager

Canada, Lachine 75000.00 - 85000.00 CAD / Year · Job Posted May 19, 2026
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Job Responsibility

  • Lead and manage the dispatch team, provide mentorship, training and coaching
  • Fostering a positive environment
  • Ensuring smooth operations: oversee scheduling, dispatching, and proactive planning to ensure on-time deliveries and resource optimization
  • Monitor driver performance, safety, and compliance
  • Maintain accurate records in the TMS system and ensure road sheets are updated
  • Communicate effectively with dispatchers, drivers, clients, and other departments to resolve issues and improve processes
  • Enhance customer experience by increasing punctuality and reducing missed pickups, rescheduling, and billing delays
  • Plan for business growth, seasonal fluctuations, and vacations while seeking cost-saving efficiencies across dispatch segments
  • Audit and improve driver and dispatcher performance through continuous training and regular evaluations

Requirements

  • English and French (verbal & written) required to be able to communicate with clients outside of Quebec
  • Minimum of 7 years in Dispatching (LTL, Containers, Vans, Straight Truck..)
  • Previous supervision / management experience
  • Strong communication and organizational skills
  • Advancement problem-solving and analytical skills
  • Ability to work in a fast-paced, deadline-driven environment

What we offer

  • 40 hour work week Monday Friday 8am to 5pm (flexible)
  • Salary between 75,000-85,000k depending on experience
  • Group insurance package and RRSP+match package
  • Payroll is weekly!!
  • Profit sharing program
  • Employee assistance program after 3 months
  • Full gym (24/7 access)
  • Additional company perks (events, salary revision, growth, parties, paid lunches)

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