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Triple Zero Operator

https://www.telstra.com.au/ Logo

Telstra

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Location:
Australia, Adelaide

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Category:
Call Center

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for energetic Call Centre Agents to join our dynamic teams in the Inbound Emergency Services Answer Point Contact Centre located in Adelaide, South Australia. The role is office based with no capacity to work from home. We offer multiple roles that perfectly cater to those who prefer to work just 5 hours a day Monday to Friday morning shift.

Job Responsibility:

  • Efficiently connect all emergency calls to Police, Fire or Ambulance
  • Provide consistent and high-quality service standard to our customers, embedding a First Time Right culture
  • Manage your own work performance to meet set objectives
  • Ensure every customer is treated with an empathetic approach
  • Follow the Telstra Values, Cultural Priorities and Code of Conduct at all times

Requirements:

  • High volume Contact Centre Experience
  • Computer Literacy skills
  • High Resilience Level and the ability to cope well under pressure
  • Experience in working in a team-based environment
What we offer:
  • Paid Annual Leave
  • Paid Sick Leave entitlements
  • Superannuation at an impressive rate of 12%
  • Employee discount (30%) on Telstra services
  • Rest Breaks every hour

Additional Information:

Job Posted:
October 30, 2025

Expiration:
November 15, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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