Tribunal Support Officer Job at Brook-St Hiredonline (Newport)

Tribunal Support Officer

Brook Street is delighted to be recruiting for a Tribunal Support Officer to joi...

Location

United Kingdom , Newport

Salary:

14.42 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

At least one year of administrative experience
Strong organisational and multitasking skills
Confident IT skills, including Outlook and Microsoft Office
Excellent attention to detail
Clear, professional communication skills
Ability to work efficiently in a fast‑paced environment

Job Responsibility

Monitor and manage Tribunal mailboxes, ensuring emails are triaged, actioned, and distributed promptly
Upload and process email correspondence into internal systems with accuracy and attention to detail
Respond to incoming telephone enquiries, transferring calls or taking messages as required
Communicate professionally with internal and external stakeholders via phone, email, and written correspondence
Support case management activities through a variety of administrative tasks using internal systems and processes

What we offer

Hybrid working
Free onsite parking
Multiple cafés
On‑site gym
Supportive training and development opportunities

Fulltime

Tribunal Support Officer

This is an administration role within the Tribunal Section of the IPO, providing...

Location

United Kingdom , Newport

Salary:

13.90 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

1+ Years administrative experience
Good organisational skills
IT literate
Attention to detail

Job Responsibility

Monitor the Tribunal mailboxes, actioning and distributing emails to the appropriate areas of the Tribunal
Upload incoming emails from Outlook onto internal systems accurately and efficiently
Handle incoming telephone enquiries, transferring or taking a message for caseworkers as required
Communicate effectively with internal and external stakeholders, both verbally and in writing
Perform a range of administrative duties using internal systems to support case management

What we offer

on-site parking
several different cafes
competitive pay
gym
hybrid working arrangements

Fulltime

New

Operational Support Officer

Join Our Client as an Administrative Officer in Bristol - HMCTS. Are you organis...

Location

United Kingdom , Bristol

Salary:

12.86 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong organisational skills and attention to detail
Excellent customer service and communication skills
Ability to work as part of a team and independently
Proficiency in computer applications and data entry
Flexibility to work across different offices as needed
Experience in administrative roles or a background in business administration (e.g., NVQ Level II or equivalent)
5 GCSEs (A-C) or equivalent
Previous administrative experience preferred

Job Responsibility

Preparing papers, files, and court documents for hearings and meetings
Managing records and data input on in-house systems
Assisting with court and tribunal clerking, including scheduling and supporting court users
Handling face-to-face, written, and telephone enquiries with professionalism
Supporting case processing, including verifying documents, managing warrants, and collecting fines
Contributing to team meetings, problem-solving, and small projects
Undertaking ad hoc roles such as Jury Bailiff Officer or Health & Safety roles
Producing basic reports and statistical analysis
Communicating effectively with judiciary, legal professionals, and external agencies

What we offer

Supportive team environment
Opportunities for professional growth

Fulltime

Operational Support Officer

Operational Support Officer - Bradford £12.86 per hour, rising to £13.25 after 1...

Location

United Kingdom , Bradford

Salary:

12.86 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Reliability and strong organisational skills to manage a busy workload
Confidence in communicating with diverse audiences
Proficiency in Microsoft Office and digital systems
Calmness and professionalism under pressure
A team-oriented approach with keen attention to detail
Passion for delivering excellent customer service

Job Responsibility

Assisting with the preparation and smooth running of court and tribunal hearings, ensuring all documentation and systems are ready
Handling enquiries via face-to-face, telephone, email, and digital channels from court users, legal professionals, and partner agencies
Providing clear guidance and support to members of the public, including vulnerable individuals and those with additional needs
Processing casework, maintaining accurate records, and updating internal systems in line with procedures and data protection standards
Managing legal documents, correspondence, hearing notices, and administrative tasks to support case progression
Supporting scheduling, listings, jury administration, and other operational activities to ensure efficient service delivery
Working collaboratively with colleagues, judicial office holders, and external stakeholders to provide a professional and effective service
Responding professionally to sensitive situations and escalating issues when necessary

What we offer

The chance to support vital public services and make a real difference
Valuable experience within the justice system and Civil Service environment
Opportunities to develop transferable administrative and operational skills
Meaningful work that positively impacts communities and individuals

Fulltime

Operational Support Officer

Operational Support Officer - Public Sector Location: Manchester Pay: £12.86 per...

Location

United Kingdom , Manchester

Salary:

12.86 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Reliable and well-organised, capable of managing a busy workload
Confident communicator across various channels
Proficient in Microsoft Office and digital systems
Calm, professional, and resilient under pressure
A strong team player with keen attention to detail
Passionate about delivering excellent customer service

Job Responsibility

Supporting the preparation and smooth running of court and tribunal hearings, ensuring all documentation and systems are ready for proceedings
Handling face-to-face, telephone, email, and digital enquiries from court users, legal professionals, and partner agencies
Providing clear guidance and support to members of the public, including vulnerable users and those with additional needs
Processing casework, maintaining accurate records, and updating internal systems in line with procedures and data protection requirements
Managing legal documents, correspondence, hearing notices, and administrative tasks to support the progression of cases
Assisting with scheduling, listings, jury administration, and other operational activities to help services run efficiently
Working closely with colleagues, judicial office holders, and external stakeholders to deliver an effective and professional service
Responding professionally to sensitive or challenging situations and escalating issues where appropriate

What we offer

Support an essential public service and make a positive impact
Gain valuable experience within the justice and Civil Service environment
Develop transferable administrative and operational skills
Be part of a meaningful role that benefits communities and individuals

Fulltime

Operational Support Officer

We are currently recruiting for an Operational Support Officer to join a busy an...

Location

United Kingdom , Sheffield

Salary:

12.86 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Reliable and well-organised, capable of managing a busy workload
Confident communicator across various channels
Proficient in Microsoft Office and digital systems
Calm, professional, and resilient under pressure
A strong team player with keen attention to detail
Passionate about delivering excellent customer service

Job Responsibility

Supporting the preparation and smooth running of court and tribunal hearings, ensuring all documentation and systems are ready for proceedings
Handling face-to-face, telephone, email, and digital enquiries from court users, legal professionals, and partner agencies
Providing clear guidance and support to members of the public, including vulnerable users and those with additional needs
Processing casework, maintaining accurate records, and updating internal systems in line with procedures and data protection requirements
Managing legal documents, correspondence, hearing notices, and administrative tasks to support the progression of cases
Assisting with scheduling, listings, jury administration, and other operational activities to help services run efficiently
Working closely with colleagues, judicial office holders, and external stakeholders to deliver an effective and professional service
Responding professionally to sensitive or challenging situations and escalating issues where appropriate

What we offer

Support an essential public service and make a positive impact
Gain valuable experience within the justice and Civil Service environment
Develop transferable administrative and operational skills
Be part of a meaningful role that benefits communities and individuals

Fulltime

Operational Support Officer

Operational Support Officer - Public Sector Location: Manchester Pay: £12.86 per...

Location

United Kingdom , Manchester

Salary:

12.86 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Reliable and well-organised, capable of managing a busy workload
Confident communicator across various channels
Proficient in Microsoft Office and digital systems
Calm, professional, and resilient under pressure
A strong team player with keen attention to detail
Passionate about delivering excellent customer service

Job Responsibility

Supporting the preparation and smooth running of court and tribunal hearings, ensuring all documentation and systems are ready for proceedings
Handling face-to-face, telephone, email, and digital enquiries from court users, legal professionals, and partner agencies
Providing clear guidance and support to members of the public, including vulnerable users and those with additional needs
Processing casework, maintaining accurate records, and updating internal systems in line with procedures and data protection requirements
Managing legal documents, correspondence, hearing notices, and administrative tasks to support the progression of cases
Assisting with scheduling, listings, jury administration, and other operational activities to help services run efficiently
Working closely with colleagues, judicial office holders, and external stakeholders to deliver an effective and professional service
Responding professionally to sensitive or challenging situations and escalating issues where appropriate
Supporting hearing room activity by assisting judicial office holders, preparing case materials, and ensuring hearings run smoothly on the day

What we offer

Support an essential public service and make a positive impact
Gain valuable experience within the justice and Civil Service environment
Develop transferable administrative and operational skills
Be part of a meaningful role that benefits communities and individuals

Parttime

Temporary Litigation Support Officer

We are looking for a highly organised and detail-oriented Litigation Support Off...

Location

United Kingdom , City of Westminster

Salary:

17.54 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Previous experience within a legal setting is a must
Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Experience using Adobe Acrobat (editing, redaction, bundling)
Comfortable using Microsoft Teams for communication and collaboration
Excellent time management skills with the ability to meet tight deadlines
High level of accuracy and attention to detail
Strong written and verbal communication skills
Ability to work independently and as part of a team
Previous experience in an administrative, legal support, or case management role

Job Responsibility

Prepare, compile, and paginate evidence bundles for court hearings (electronic and paper-based)
Liaise with counsel, including booking and coordinating for hearings
Ensure timely distribution of case papers and instructions
Arrange printing and couriering of legal documents and bundles
Attend Employment Tribunals to take accurate notes
Maintain organised and up-to-date case files and records
Monitor deadlines and ensure timely submission of documents
Communicate effectively with internal teams and external stakeholders
Support document review, formatting, and redaction using Microsoft Office and Adobe tools
Provide general administrative support to assist with legal service delivery

What we offer

holiday and pension

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